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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $9.75 - $16.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Job Description
Mosaic Ultra Lounge stands as downtown Kansas City's premier destination for vibrant nightlife, delivering an atmosphere that balances sophistication with a warm, inviting charm. Situated with an enviable view overlooking the bustling Power & Light District, often referred to as Kansas City's living room, Mosaic Ultra Lounge offers both residents and visitors a chic retreat to unwind after work, celebrate private parties, or enjoy late-night festivities with friends. The lounge's ambiance is elevated through sleek and sophisticated interior design featuring soft seating arrangements, an outdoor balcony that offers scenic views, and a curated selection of champagne by the glass. Local... Show More
Job Requirements
- High school diploma or equivalent
- at least 1 year of serving experience in a fast-paced environment
- meet state legal age requirements
- ability to communicate clearly in English
- alcohol awareness certification and/or valid food service permit or health/food handler card
- physically able to handle, carry, or lift items up to 50 pounds
- able to stand and move about efficiently during entire shift
- able to bend, stoop, and kneel as needed
- willing to work nights, weekends, and holidays
Job Qualifications
- At least 1 year of serving experience in a fast-paced food and beverage venue preferably a nightclub environment
- knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods, and garnishments
- meet state legal age requirements
- fluent in English other languages preferred
- courteous, pleasant, and good natured
- effective communication skills with guests, bartenders, wait staff, cooks, and supervisors
- hold alcohol awareness certification and/or food service permit or valid health/food handler card as required
- reading and writing abilities for taking orders and completing paperwork
- basic math skills for handling cash and credit
- ability to work nights, weekends, and/or holidays
Job Duties
- Greet all guests and take beverage and food orders in a prompt and professional manner
- serve cocktails and/or menu items to bar guests
- up-sell when taking orders
- show energetic, outgoing, and fun personality while maintaining professionalism
- provide outstanding and professional service with a smile to ensure guest satisfaction
- communicate effectively with co-workers and kitchen staff verbally and via point of sales system
- communicate with guests clearly, patiently, and with good humor
- be well-versed in all concept products and menu items to guide guest experience and sell food and beverage items
- consistently check guests' identification to ensure legal age requirements
- monitor guest behavior and alcohol consumption to decide when to cease alcohol service
- notify management of incidents involving excessive alcohol consumption or impaired guests
- complete all assigned side work
- accurately account for all sales and payments
- alert management of any service or safety issues
- make appropriate service recovery gestures to ensure guest satisfaction
- promote teamwork and quality service through communication and coordination with other departments
- coordinate with bartenders and kitchen for ordering and receipt of food and beverages
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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