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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $24.10 - $35.60
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Paid holidays
Employee assistance program
Training and Development
Job Description
Ben Franklin Transit (BFT) is a public transportation agency dedicated to serving the Tri-Cities area, including Benton and Franklin counties, with exceptional and cost-effective transit services. The agency prides itself on promoting livable communities and sustainable development through its operations. BFT values customer service, collaboration, diversity, fiscal accountability, innovation, sustainability, and safety, making it a reputable and responsible employer in the public transit sector. With a mission focused on exceeding customer expectations and a commitment to public and environmental welfare, BFT offers reliable and safe transportation options that connect residents to their destinations efficiently. The agency operates under a drug-free... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- minimum 21 years of age
- five years of driving experience
- valid Washington State driver license
- ability to obtain and maintain Class B Commercial Driver License (CDL) with passenger endorsement and no air brake restriction
- current DOT medical certification
- ability to work up to six days a week including weekends
- physical capability to perform frequent standing, walking, reaching, kneeling, crouching, bending, twisting, climbing, balancing, and lifting up to 50 pounds
- visual acuity of 20/40 or better with or without corrective lenses
- good hearing and communication abilities
- willingness to comply with drug-free workplace policy
- availability for all hours of operation Monday through Saturday.
Job Qualifications
- High school diploma or G.E.D. equivalent
- five years of driving experience
- valid Washington State driver license
- ability to obtain Class B Commercial Driver License (CDL) with passenger endorsement
- knowledge of safety standards and transit operations
- strong customer service and communication skills
- ability to perform vehicle inspections and basic maintenance
- familiarity with Benton and Franklin County geography and transit routes
- skill in handling emergency situations and difficult interactions
- proficiency in record-keeping and use of office technology
- good judgment and decision-making skills
- capacity to work independently and as part of a team
- punctual and reliable with a cooperative attitude.
Job Duties
- Drive vehicle over specified routes or to specified destinations to transport passengers adhering to established time schedules
- comply with traffic regulations ensuring passenger safety
- provide courteous and respectful behavior to passengers
- respond to questions regarding fares, schedules, routes, and transfer points
- pick up and drop off passengers at designated bus stops
- collect fares, tickets, and transfers
- validate passes
- conduct a thorough visual pre-and post-trip inspections on assigned bus and equipment following Department of Transportation (DOT) regulations
- report malfunctions, damages, or equipment failures accordingly
- assist passengers, such as elderly or disabled individuals in boarding or alighting bus
- ensure they are properly seated
- load/unload wheelchair/mobility device and secure appropriately
- troubleshoot enroute problems
- notify dispatch regarding mechanical issues, potential safety concerns, traffic problems, road hazards, and accidents
- promote passenger safety
- handle passenger conflicts and disruptive passengers
- respond to medical emergencies
- notify dispatch when assistance is needed
- implement agency protocols in the event of vehicle or non-vehicle-involved accidents
- announce stops using public address system
- keep passengers informed of delays
- complete paperwork including timesheets, day card, arrival and departure times, occurrence/incident reports, passenger counts, types of fares used, and log books
- perform special service assignments, bus bridges, and act as replacement driver
- assist in training new drivers
- maintain cleanliness of vehicle
- work with and maintain confidential information
- demonstrate regular and punctual attendance
- other duties as assigned.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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