Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Salary
Rate:
Exact $47,051.64
Work Schedule
Flexible
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
wellness programs
flexible spending accounts
401k Retirement Plan
Life insurance
Paid Time Off
reimbursement of education
Public Service Loan Forgiveness eligibility
Railroad Retirement sickness benefits
Railroad Retirement retirement benefits
rail pass privileges
Job Description
Amtrak is America’s premier passenger railroad service, committed to connecting businesses and communities across the United States. With a workforce of over 20,000 diverse and energetic professionals, Amtrak operates day and night to ensure safe, efficient, and reliable transportation for millions of passengers each year. The company places the utmost importance on safety—prioritizing the well-being of passengers, employees, the public, and the surrounding environment. Amtrak’s dedication to fostering a culture that values high performance and recognizes individual employee contributions underscores its commitment to both quality service and employee fulfillment. The railroad offers a dynamic and supportive work environment where diverse... Show More
Job Requirements
- Must become proficient with Amtrak's Food & Beverage Point of Sale (POS) devices, computer hardware and various software applications including Arrow, Vtrak and Cicsprod
- Must be proficient in Microsoft Word, Outlook and Excel
- Prior demonstrated satisfactory job performance
- Prior satisfactory attendance
- Administers coaching and counseling
- Knowledge of rules and regulations with respect to Amtrak's Service Standards and Union agreements
- Must have a high school diploma or GED
Job Qualifications
- Must be proficient in Microsoft Word, Outlook and Excel
- Prior demonstrated satisfactory job performance
- Prior satisfactory attendance
- Administer coaching and counseling
- Knowledge of rules and regulations regarding Amtrak's Service Standards and Union agreements
- High school diploma or GED
- Transportation industry supervisory experience preferred
- Experience with forklift or Hi-Lo preferred
- Excellent communicative and interpersonal skills, both oral and written
Job Duties
- Monitor the workforce personnel, equipment and services provided
- Ensure Amtrak's Service Standards are upheld and delivered by instruction through hands-on oversight of the working environment
- Perform audits and evaluate work performance
- Conduct counseling sessions verbally and in writing
- Supervise Coach Cleaners in both Conventional and High-Speed Rail
- Assist management in achieving designated goals in revenue recovery, cost control, diversity, guest and employee satisfaction, and safety
- Manage daily operations and crisis management with respect to designated train routes
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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