Job Overview
Employment Type
Internship
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
Flexible Schedule
Job Description
Crew Resources is a specialized department within a leading airline operating in the United States, Georgia, Atlanta. This division focuses on the critical management and administrative support related to the airline's pilot workforce. The company is committed to fostering a safety-conscious and efficient operational environment, emphasizing innovative approaches to support pilot scheduling, training, and personnel management. As part of a renowned airline, Crew Resources plays a pivotal role in maintaining regulatory compliance, supporting pilot-related inquiries, and coordinating various elements of pilot career management including leaves of absence, retirements, and new hires. This department collaborates closely with internal teams such as... Show More
Job Requirements
- Possess a high school diploma, GED, or high school equivalency
- Be at least 18 years of age and have authorization to work in the United States
- Actively enrolled in an undergraduate program - bachelor’s degree in-progress
- Good analytical and organizational skills
- Exposure to analytical and reporting software
- Ability to anticipate and plan for competing priorities while meeting strict deadlines
- Ability to communicate with pilots regarding proprietary, confidential, legal, complex, or sensitive issues
- Ability to work in a fast-paced team environment
- Working knowledge in Microsoft Word, PowerPoint, and Excel
- High attention to detail
- Consistently prioritize safety and security
- Embrace diverse people, thinking, and styles
Job Qualifications
- Actively enrolled in an undergraduate program - bachelor’s degree in-progress
- Good analytical and organizational skills
- Exposure to analytical and reporting software
- Ability to anticipate and plan for competing priorities while meeting strict deadlines
- Ability to communicate with pilots regarding proprietary, confidential, legal, complex, or sensitive issues
- Ability to work in a fast-paced team environment
- Working knowledge in Microsoft Word, PowerPoint, and Excel
- High attention to detail
- Consistently prioritize safety and security
- Embrace diverse people, thinking, and styles
- Possess a high school diploma, GED, or high school equivalency
- Be at least 18 years of age and have authorization to work in the United States
Job Duties
- Assist with pilot rotation and schedule updates and maintain DBMS data and personnel files
- Provide analysis and research for Crew Resources, OE training planning and scheduling strategic initiatives, and support ALPA reporting
- Identify required types of training for all pilots returning from leave status or awarded through an Advance Entitlement
- Provide customer service to pilots, Chief Pilot Offices, Labor Relations and ALPA by responding to inquiries sent to Crew Resources email and answering phone calls requesting category and staffing information
- Maintain accuracy and distribute pay protection to pilots
- Ensure pilot assignment files and job codes are accurate
- Keep pilots' Vacation Training and Sick files (VTS) and process all requests to block pilots' schedules
- Identify and create new or improved processes to support changes in the operation
- Familiarize quickly with topics including the Pilot Working Agreement (PWA), Federal Aviation Regulations (FARs), DBMS, SAP, and OSS
- Practice safety-conscious behaviors in all operational processes and procedures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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