Job Overview
Employment Type
Internship
Compensation
Type:
Salary
Rate:
Range $96,200.00 - $149,100.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Networking opportunities
Job Description
Delta Air Lines is a major American airline known for its comprehensive global network and commitment to customer service excellence. As one of the world’s leading carriers, Delta focuses on innovation, operational efficiency, and delivering a seamless travel experience to millions of passengers each year. The company values collaboration, continuous improvement, and providing its employees with opportunities to grow and contribute meaningfully to the aviation industry. Delta fosters an inclusive environment where dedicated professionals work together to maintain their reputation as a trusted name in air travel. Its Flight Operations division plays a critical role in ensuring that all operational... Show More
Job Requirements
- Currently enrolled in an accredited college or university program
- strong curiosity for business processes and continuous improvement
- ability to commit to a 3-semester rotation with the same team
- effective communication skills
- willingness to learn and adapt in a fast-paced environment
- basic proficiency in Microsoft Office suite
- ability to work both independently and collaboratively
- interest in aviation industry preferred
Job Qualifications
- Currently enrolled in a relevant undergraduate or graduate program such as industrial engineering, business administration, or a related field
- strong analytical and problem-solving skills
- experience or coursework in business process improvement methodologies such as Six Sigma
- excellent communication and interpersonal skills
- ability to work collaboratively in a team environment
- detail-oriented with the ability to manage multiple tasks effectively
- proficiency in data analysis and visualization tools considered a plus
Job Duties
- Identify, visualize, analyze, and optimize business processes
- support the development of Knowledge Management content such as Standard Operating Procedures (SOPs), Glossary of Terminology and team pages
- apply industrial engineering and 6 sigma principles to business processes
- provide customer service to pilots by responding to inquiries sent to Crew Resources and distributing pay updates to pilots as applicable
- identify and create new or improved processes to support the changes in the operation
- assist in identifying manual processes, providing innovative and new ways of completing tasks to provide efficiencies in all areas of pilot pay
- assist in the delivery of new tools, content and communications
- utilize business process documentation and knowledge to support new hire, recurrent, and new delivery technology training
- commit to a 3-semester structured rotation with the same team, fostering continuity and deep collaboration throughput the co-op experience
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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