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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $40,100.00 - $56,500.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
work schedule flexibility
Training and Development
Job Description
The hiring establishment is a well-known fast-food restaurant brand, Wendy's, operating in D'Iberville, Mississippi. Wendy's has carved out a strong position in the quick-service restaurant industry by focusing on quality, speed, and customer satisfaction. Known for its signature hamburgers, fresh ingredients, and efficient service, Wendy's operates a wide network of outlets nationwide. The company is committed to maintaining high standards in food quality and customer experience while fostering a positive workplace environment for its employees. As a global leader in the fast-food sector, Wendy's emphasizes continuous improvement in operational efficiency, cost management, and staff development. The brand's commitment to excellence... Show More
Job Requirements
- College degree or equivalent experience in operations
- 1 year of line operations experience in the restaurant industry
- Must be able to perform all restaurant operations positions and functions
- Ability to stand for long periods without a break
- Ability to meet requirements of all subordinate positions
- Possess a valid drivers license
- Ability to enter and leave vehicle multiple times
- Ability to conduct physical inspections of all restaurant areas
- Ability to lift up to 50 lbs
- Ability to move and inspect all supplies in the restaurant
- Ability to work in hot and cold environments such as restaurant kitchen, cooler, freezer
Job Qualifications
- College degree or equivalent experience in operations
- 1 year of line operations experience in the restaurant industry
- Must be able to perform all restaurant operations positions and functions
- Knowledge of Wendy's operating systems and procedures
- Knowledge of Wendy's policies and procedures related to job responsibilities
- Knowledge of supervisory practices
- Knowledge of interviewing practices
- Knowledge of crew orientation and training program
- Strong leadership and communication skills
- Ability to manage multiple tasks and prioritize
- Proficiency in crew scheduling and administrative duties
- Ability to enforce company policies and safety standards
Job Duties
- Builds sales by promoting customer satisfaction
- manages costs by monitoring crew prep, production, and procedures execution
- tracks waste levels using established procedures and monitoring crew
- communicates to unit manager any problems in sales and profit related to shift management
- assists unit manager in executing store sales and profits plan
- monitors food costs to eliminate waste and theft
- hires, trains and terminates crew members to ensure adequate coverage
- utilizes work opportunity tax credit
- monitors crew turnover rate and causes
- makes recommendations to the unit manager
- monitors product quality during shift by talking with customers and managing crew performance
- takes service times and determines efficiency
- trains crew to respond promptly to customer needs and in customer courtesy
- takes corrective action with crew to improve service times
- trains crew to solicit feedback to determine customer satisfaction
- establishes and communicates daily service goals
- trains crew to maintain store cleanliness and follows store cleaning plan
- directs crew to correct cleaning deficiencies
- trains crew in new products
- assists unit manager in training new assistant managers
- trains crew using orientation and training process
- trains new crew in initial position skills
- cross-trains crew as necessary for efficient coverage
- recognizes high-performing crewmembers
- follows flowcharts to ensure prep and production goals
- monitors inventory levels
- maintains security of cash, product and equipment
- follows store priorities and plans
- ensures proper execution of standards and procedures when managing shifts
- manages shift to quality, service, cleanliness level of 80 percent or better
- takes appropriate action when problems are anticipated or identified
- follows procedures outlined in the operations manual
- maintains safe working conditions
- follows company policy for cash control
- reports accidents
- follows procedures for resolving operational health inspections
- manages shifts using guidelines
- performs administrative duties as required by the unit manager
- writes crew schedule
- complies with company standards for crew benefits
- follows preventative maintenance program
- trains and monitors crew to maintain equipment
- reports and tracks maintenance problems
- uses consistent practices managing performance problems
- manages crew to maximize retention
- follows grievance process
- executes plans to reduce crew turnover
- provides consistent crew communication
- provides priorities and task assignments
- mentors crewmembers interested in leadership
- creates atmosphere that fosters teamwork and motivation
- takes corrective action in response to performance problems
- conducts crew performance reviews on time
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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