Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
remote work
Paid Time Off
Health Insurance
Retirement Plan
Employee Discounts
Career development opportunities
inclusive work culture
Job Description
Invited is a leading company in the hospitality and service industry, established in 1957 with a mission focused onBuilding Relationships and Enriching Lives. Known as the nation’s largest owner and operator of private clubs, Invited proudly manages over 150 prestigious country, city, and athletic clubs across the United States. These clubs provide members with exclusive access to premier amenities including championship golf courses, state-of-the-art racquet facilities, modern coworking spaces, resort-style pools, comprehensive fitness centers, and elevated dining options. With more than 17,000 employee partners, Invited fosters an inclusive, rewarding culture that values collaboration and excellence in service. This dynamic environment... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 2 years experience in customer service or hospitality
- Comfortable using technology with at least 1 year of Microsoft Office experience
- Previous call center or contact center experience preferred
- Availability to work Monday to Friday 8:30am to 5:00pm CST and some holidays
- Ability to maintain a professional home workspace and high-speed internet connection
- Strong typing skills
- Proficiency in Microsoft Office applications
- Excellent verbal and written communication skills
- Self-starter with accountability and dependability
- Bilingual skills are a plus
Job Qualifications
- Minimum of 2 years of experience in a customer service or hospitality-focused role
- Comfortable using technology
- at least 1 year of experience with Microsoft Office or similar platforms
- Previous experience in a call center or contact center environment is preferred
- High school diploma or equivalent required
- Must be available to work a schedule of Monday – Friday 8:30am – 5:00pm CST
- Some holidays required
- Laptop is provided
- ability to maintain work at home requirements which include a professional workspace with a dedicated desk and a high-speed Internet connection with minimum data transfer speed of 100 Mbps download and 10 Mbps
Job Duties
- Maintain a positive, professional, and service-oriented demeanor during Member interactions
- Deliver timely and precise assistance for reservation requests via phone, email, and chat
- Provide thoughtful and courteous responses to inquiries from Members, peers, and leadership
- Maintain a working knowledge of over 500 club properties and associated services
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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