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Citrus Club

ClubLife Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee social networks
Career development opportunities
inclusive work environment
team collaboration

Job Description

Invited is a leading company in the hospitality and service industry, established in 1957 with a central purpose of building relationships and enriching the lives of our members, guests, and more than 17,000 employees across the nation. As the largest owner and operator of private clubs nationwide, Invited manages over 150 premier country clubs, city clubs, and athletic clubs. These clubs feature an array of first-class amenities such as championship golf courses, state-of-the-art racquet facilities, modern workspaces, handcrafted cuisine, resort-style pools, and extensive fitness centers designed to offer an unparalleled experience to every member and guest. Invited is deeply committed... Show More

Job Requirements

  • Minimum of one year of experience in the hospitality business or related role
  • High school diploma or equivalent
  • Service-oriented mindset
  • Strong communication skills
  • Strong organizational skills
  • Competence with Microsoft Office Suite and other systems
  • Positive attitude and teamwork skills
  • Ability to multitask and prioritize effectively

Job Qualifications

  • Minimum of one year of experience in the hospitality business or a similar role
  • Service-oriented mindset and ability to make every guest feel valued
  • Strong communication skills across verbal, written, phone, text, and social media channels
  • Strong organizational skills and attention to detail
  • Competent in using multiple systems including Microsoft Office Suite
  • Positive attitude and willingness to work as part of a team
  • Ability to multitask and prioritize time effectively
  • High school diploma or equivalent

Job Duties

  • Direct members and guests to their destinations within the club
  • Provide business and concierge services to members and create magic moments
  • Inform members and guests of club services, features, upcoming events, room locations, and amenities in person and over the phone
  • Schedule appointments and reservations for club programs and services
  • Maintain cleanliness and stock supplies at the lobby, front entrance, and workstations
  • Handle business service requests such as faxing, copying, mailing, and other concierge services
  • Assist member experience initiatives including newsletters, message on hold, website calendar, event announcements, outbound calls, and marketing collateral
  • Seat guests

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location