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ClubLife Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
inclusive work environment

Job Description

Invited is the nation’s largest owner and operator of private clubs, with a rich history dating back to 1957. The company prides itself on building relationships and enriching the lives of its members, guests, and more than 17,000 employees across the country. Managing over 150 country clubs, city clubs, and athletic clubs, Invited offers its members first-class amenities such as championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. The company is widely recognized in the hospitality and service industry for its dedication to excellence, inclusivity, and creating memorable experiences for its... Show More

Job Requirements

  • Minimum of one year of experience in the hospitality business or a similar role
  • High school diploma or equivalent
  • Strong communication skills
  • Strong organizational skills
  • Competence in using Microsoft Office Suite and other systems
  • Positive team-oriented attitude
  • Ability to multitask and prioritize effectively

Job Qualifications

  • Minimum of one year of experience in the hospitality business or a similar role
  • Service-oriented mindset and capable of making every guest feel valued
  • Strong communication skills in verbal, written, phone, text, and social media communications
  • Strong organizational skills and attention to detail
  • Competent in working with multiple systems including Microsoft Office Suite
  • Positive attitude and willingness to work as part of a team
  • Ability to multitask and prioritize time effectively
  • High school diploma or equivalent

Job Duties

  • Direct members and guests to their destinations within the club
  • Provide business and concierge services to members and create magic moments
  • Inform members and guests of club services, features, upcoming events, room locations, and amenities
  • Assist members in scheduling appointments and reservations for club programs and services
  • Maintain the lobby, front entrance, workstation, and surrounding areas clean and stocked
  • Accommodate member and guest requests for business services such as faxing, copying, and mailing
  • Support member experience initiatives including newsletters, message on hold, website calendar updates, and marketing collateral
  • Seat guests

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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