Clubhouse Assistant Miami (Part Time)

Job Overview

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Employment Type

Part-time
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Apparel discount
annual clothing allowance
Rapha Cycling Club membership
Healthcare package
enhanced parental leave
401K programme
Paid time off for cycling events

Job Description

Rapha is a globally recognized lifestyle brand deeply rooted in the cycling community, committed to inspiring individuals worldwide to embrace cycling as a way of life. With a clear mission to promote a culture of inclusion both on and off the bike, Rapha has established itself not only as a premium cycling apparel and accessories provider but also as a vibrant hub for enthusiasts of the sport. Rapha Clubhouses, located in prominent cycling cities around the world, serve as dynamic gathering places where people can connect over a shared passion for cycling. These Clubhouses are unique in combining retail spaces... Show More

Job Requirements

  • Experience in a luxury retail environment
  • Passionate about delivering legendary customer experiences
  • A proven track record of delivering results and the drive to exceed expectations
  • Personable and friendly – a good communicator that is approachable and engaging
  • Ability to prioritise and demonstrate initiative
  • Knowledge of the Rapha brand
  • Ability to work a mixture of morning, evenings, weekends and some holidays
  • Interested in cycling of any form or active sports is desirable
  • An interest in coffee/barista training would also be an advantage

Job Qualifications

  • Experience in a luxury retail environment
  • Passionate about delivering legendary customer experiences
  • A proven track record of delivering results and the drive to exceed expectations
  • Personable and friendly – a good communicator that is approachable and engaging
  • Ability to prioritise and demonstrate initiative
  • Knowledge of the Rapha brand
  • Ability to work a mixture of morning, evenings, weekends and some holidays
  • Interested in cycling of any form or active sports is desirable
  • An interest in coffee/barista training would also be an advantage

Job Duties

  • Deliver the legendary Rapha experience by engaging, developing and maintaining relationships with all Clubhouse visitors
  • Seamlessly move between all areas of the Clubhouse whilst delivering consistent world-class service
  • Drive sales by effectively uncovering the customer’s needs and presenting appropriate range solutions
  • Provide expert Rapha product knowledge
  • Understand the full café offering and recommend menu items to customers
  • Create a friendly and welcoming environment, where the sport and culture of cycling can flourish
  • Communicate positively about the brand at all times, be a Rapha Ambassador and bring to life Rapha’s core values – Passion, Determination, Creativity & Communication
  • Maintain the highest Visual Merchandising and House-keeping standards
  • Assist in the planning and delivery of Clubhouse Rides and Events
  • Assist in the preparation of café offerings to support the chef as required
  • Support the team and work together to create an inspiring and positive working environment

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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