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Job Overview
Employment Type
Full-time
Compensation
Salary
Up to $115,000.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Dental Insurance
Health Insurance
Employee assistance program
Disability insurance
401(k) matching
Paid Time Off
Vision Insurance
Job Description
Ned's Club Washington DC is an exclusive members' club located in the heart of the US capital, within President's Park at 734 15th Street NW. Situated in the historic Riggs Building opposite the US Treasury, this neoclassical-style structure enriches the cityscape with its 12-story grandeur dating back to 1930. The club offers a blend of sophistication and comfort across its three floors, featuring an array of elegant venues such as the Rooftop Terrace and Loft Restaurant with stunning views of the White House, US Treasury, and Washington Monument. Members also enjoy access to distinguished spaces like the Founder's Dining Room,... Show More
Job Requirements
- Bachelor’s degree or equivalent experience
- 5+ years in luxury hospitality management or private club operations
- Proven experience in evening shift leadership
- Ability to manage multiple venues simultaneously
- Strong communication and interpersonal skills
- Ability to remain standing and mobile during shift hours
- Familiarity with POS and event management software
- Understanding of labor and financial controls
- Handling VIP guest interactions with discretion
- Availability for evening, weekend, and holiday shifts
- Commitment to upholding brand standards
- Ability to coach and mentor team members
- Knowledge of alcohol service regulations
- Background check clearance
Job Qualifications
- 5+ years in luxury hospitality, private clubs, or high-end multi-outlet environments
- Proven leadership in evening or high-volume service operations
- Experience managing VIP clientele and member-driven environments
- Private members’ club or lifestyle hospitality experience
- Multi-venue oversight including restaurants, lounges, and events
- Strong knowledge of POS systems, labor controls, and financial reporting
- Exceptional guest engagement and emotional intelligence
- Calm and decisive leadership in fast-paced environments
- Strong operational and financial acumen
- Ability to manage multiple venues simultaneously
- High standards of professionalism and discretion
- Evening-focused schedule availability including nights, weekends, and holidays
- Proficient in POS systems (Micros), events software (Tripleseat or similar), and payroll platforms (Evention/Dayforce)
- ServSafe, TIPS, and ABRA Manager’s License preferred
Job Duties
- Oversee all club outlets during evening service and closing periods
- Ensure seamless execution of dinner, lounge, and late-night programming
- Monitor service flow, staffing levels, and guest experience across venues
- Support outlet leaders in real-time problem solving and decision making
- Act as escalation point for member concerns, service recovery, and special requests
- Maintain strong floor presence to recognize and engage VIPs and key members
- Ensure personalized service standards are upheld throughout the evening
- Oversee staggered closing procedures across restaurants, bars, lounges, and event spaces
- Coordinate event breakdowns, room resets, and next-day readiness
- Partner with culinary and beverage teams to maintain service quality and pacing
- Ensure accurate end-of-day reporting, revenue reconciliation, and cash handling
- Monitor labor compliance, overtime controls, and proper shift closures
- Verify adherence to alcohol service standards and local regulations
- Complete nightly incident and operational reports
- Protect club standards during late hours when leadership presence is reduced
- Address safety concerns in partnership with security and facilities teams
- Ensure cleanliness, ambiance, and music levels align with brand expectations
- Provide coaching and real-time feedback to outlet managers and supervisors
- Reinforce service culture, professionalism, and accountability
- Support onboarding and training initiatives for evening teams
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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