Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life insurance
short-term disability insurance
long-term disability insurance
401(k) retirement savings plan
Paid Time Off
leave programs
Job Description
Invited is a renowned leader in the hospitality and service industry with a rich history dating back to 1957. As the largest owner and operator of private clubs nationwide, Invited manages over 130 country clubs, city clubs, and athletic clubs, providing first-class amenities to its members and guests. These amenities include championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. With a workforce exceeding 17,000 employees, Invited thrives on fostering relationships and enriching lives, creating an inclusive environment where employees are empowered to contribute to the company’s success and growth.
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Job Requirements
- A high school diploma or equivalent
- A minimum of 3 years of experience in club management hospitality or a related field
- A minimum of 1 year of experience managing budgets and ability to make sound judgments in expense allocation to impact profitability
Job Qualifications
- A high school diploma or equivalent
- A minimum of 3 years of experience in club management hospitality or a related field
- A minimum of 1 year of experience managing budgets and ability to make sound judgments in expense allocation to impact profitability
- Preferred Bachelor's degree or equivalent
- Preferred certifications include Food Handlers Certificate Alcohol Safety STAR Service Certification STAR Trainer Certification TABC Certification and CPR Certification
- Skilled in handling highly confidential information such as member and employee data
- Proficient in computer use and spreadsheet software
- Strong communication and leadership skills
Job Duties
- Collaborate with the General Manager to prepare and manage the annual financial budget utilizing forecasting cost controls labor management and revenue generating programs to achieve financial goals
- Collaborate with department heads to provide guidance on operational matters across Agronomy Facilities Fitness and Wellness Food and Beverage Golf Operations Member Experience and Sales
- Lead the recruitment selection training development and performance management of employees ensuring relationships between value service and member satisfaction
- Oversee scheduling and budgeting of labor costs ensuring accurate time reporting and adherence to time management policies
- Attend and lead department head staff meetings and sales meetings providing direction and input on operational matters
- Assume responsibilities of the department head including managing daily operations when the department head is not present
- Partner with Membership and Private Events sales teams to support the development of sales strategies and plans including promoting a strong sales culture
- Promote the club and maintain high levels of professionalism while providing quality service to members and guests
- Work closely with Member Experience team to design coordinate and update the club’s annual event calendar and social events
- Communicate effectively with members on group and individual levels to exceed their expectations
- Promote exceptional service by reinforcing the 3-steps of service delivering warm welcomes creating memorable moments and providing fond farewells
- Be visible in the club during peak hours actively engaging with members and guests to enhance their experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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