Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $43,200.00 - $49,900.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life insurance
short-term disability insurance
long-term disability insurance
401(k) retirement savings plan
Paid Time Off
Job Description
Invited is a leading company in the hospitality and service industry, known for its rich history and dedication to building strong relationships within the communities it serves. Founded in 1957, Invited has grown to become the largest owner and operator of private clubs nationwide, managing over 130 country clubs, city clubs, and athletic clubs. The company is renowned for offering first-class amenities such as championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. With more than 17,000 employees, Invited is committed to fostering an inclusive and dynamic work environment where teamwork and... Show More
Job Requirements
- A high school diploma or equivalent
- A minimum of 3 years of experience in club management hospitality or a related field
- A minimum of 1 year of experience managing budgets and ability to make sound judgments in expense allocation to impact profitability
Job Qualifications
- High school diploma or equivalent
- Minimum of 3 years experience in club management hospitality or related field
- Minimum of 1 year experience managing budgets with sound judgment in expense allocation
- Bachelor’s degree or equivalent preferred
- Preferred certifications include Food Handlers Certificate Alcohol Safety STAR Service Certification STAR Trainer Certification TABC Certification CPR Certification
- Skilled in handling highly confidential information such as member and employee data
- Proficient in computer use and spreadsheet software
- Strong communication and leadership skills
Job Duties
- Collaborate with General Manager to prepare and manage annual financial budget utilizing forecasting cost controls and labor management
- Collaborate with department heads to provide guidance on operational matters including Agronomy Facilities Fitness & Wellness Food & Beverage Golf Operations Member Experience and Sales
- Lead recruitment selection training development and performance management of employees ensuring strong relationships between value service and member satisfaction
- Oversee scheduling and budgeting of labor costs ensuring accurate time reporting and adherence to time management policies
- Attend and lead department head staff meetings and sales meetings providing direction and input on operational matters
- Assume responsibilities of department head such as Food & Beverage Director managing daily operations in absence of department head
- Partner with Membership and Private Events sales teams to support development of sales strategies and plans promoting a strong sales culture
- Promote the club and maintain high levels of professionalism providing quality service to members and guests
- Work closely with Member Experience team to design and coordinate social events and develop annual event calendar enhancing member retention and engagement
- Communicate effectively with members to ensure their expectations are met and exceeded
- Promote exceptional service by reinforcing the three steps of service: warm welcomes memorable moments and fond farewells
- Be visible in the club during peak hours actively engaging with members and guests to enhance their experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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