Marriott International, Inc logo

Club Level Concierge

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Type:
Hourly
Rate:
Range $26.69 - $27.44
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
wellness programs

Job Description

JW Marriott Chicago, located at 151 W Adams St in Chicago, Illinois, is part of Marriott International's luxury portfolio, which includes more than 100 stunning properties situated in gateway cities and distinctive resort locations around the world. JW Marriott is dedicated to providing an exceptional work environment where associates are valued, supported, and given ample opportunities for growth and development. The hotel emphasizes a culture of camaraderie among a diverse group of co-workers, with a strong focus on holistic well-being and continuous improvement. JW Marriott believes that happy associates lead to happy guests, making associate satisfaction a top priority. The... Show More

Job Requirements

  • High school diploma or G.E.D. equivalent
  • no related work experience required
  • no supervisory experience required
  • ability to move, lift, carry, push, pull up to 25 pounds without assistance
  • ability to stand, sit, or walk for an extended period
  • willingness to work part-time flexible shifts
  • adherence to company policies and appearance standards

Job Qualifications

  • High school diploma or G.E.D. equivalent
  • no related work experience required
  • no supervisory experience required
  • strong communication skills
  • ability to follow company policies and procedures
  • customer service orientation
  • ability to work flexible shifts
  • ability to perform physical tasks
  • maintain cleanliness and organization
  • basic knowledge of safety and hygiene standards
  • ability to document information accurately

Job Duties

  • Monitor club lounge for seating availability, service, safety, and wellbeing of guests
  • maintain cleanliness and condition of bar, bar unit, tables, and tools
  • prepare and serve hot, cold, and alcoholic beverages
  • stock ice, glassware, and supplies
  • anticipate and communicate replenishment needs
  • wash dishes and serving utensils
  • complete opening and closing duties
  • requisition supplies and transport them from storeroom to bar area
  • secure liquors, beers, wines, coolers, cabinets, and storage
  • document information in logbook
  • forecast meal requirements and communicate special requests to kitchen
  • report accidents, injuries, and unsafe conditions to manager
  • follow company policies and procedures
  • maintain professional appearance
  • protect company assets
  • welcome and acknowledge guests
  • assist guests with disabilities
  • speak clearly and professionally
  • prepare and review written documents
  • answer telephones using appropriate etiquette
  • develop positive working relationships
  • support team goals
  • comply with quality assurance standards
  • perform physical tasks of moving, lifting, carrying, pushing, pulling up to 25 pounds
  • stand, sit, or walk for extended periods
  • perform other reasonable job duties as requested by supervisors

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Job Qualifications

Experience

No experience required

Job Location

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