Marriott International, Inc logo

Club Level Concierge

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Type:
Hourly
Rate:
Exact $22.35
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible schedule

Job Description

Sheraton Grand Sacramento Hotel is a distinguished hotel located at 1230 J St, Sacramento, California. As part of the renowned Sheraton brand and Marriott International portfolio, the hotel offers guests a premium hospitality experience with a focus on comfort, service excellence, and a welcoming atmosphere. Sheraton Grand Sacramento integrates modern amenities, stylish accommodations, and multiple guest services to ensure a memorable stay for all visitors. The hotel caters to both business and leisure travelers, featuring well-appointed rooms, event spaces, and dining options that highlight a commitment to quality and guest satisfaction.

The role available is a full-time non-management positi... Show More

Job Requirements

  • High school diploma or equivalent
  • No prior related work experience required
  • No supervisory experience required
  • No license or certification required
  • Ability to move lift push or transport objects weighing up to 25 pounds
  • Ability to stand walk or sit for prolonged periods
  • Availability to work full-time
  • Strong verbal and written communication skills
  • Willingness to comply with company policies and maintain confidentiality

Job Qualifications

  • High school diploma or equivalent preferred
  • Good communication and interpersonal skills
  • Ability to maintain cleanliness and organization
  • Basic knowledge of beverage preparation preferred
  • Ability to work effectively in a team environment
  • Ability to follow company policies and procedures
  • Commitment to guest service excellence

Job Duties

  • Control availability of seats service safety and well-being of guests in the club lounge
  • Maintain the bar bar furniture tables and other instruments clean and in good condition
  • Prepare and serve hot cold and alcoholic beverages
  • Stock the area with ice glassware and provisions
  • Anticipate replenishment needs and communicate immediately
  • Wash dishes and kitchen utensils when necessary
  • Complete opening and closing tasks
  • Secure liquors beers wines refrigerators cabinets and storage areas
  • Document pertinent information in department records
  • Anticipate extra food needs and communicate special requests to kitchen
  • Report accidents injuries and unsafe working conditions to manager
  • Comply with all company policies procedures maintain a clean and professional appearance uphold confidentiality and protect company assets
  • Greet and recognize guests following company standards anticipate service needs and assist guests including those with disabilities
  • Communicate clearly professionally prepare accurate written documents and follow proper telephone protocol
  • Foster positive working relationships and support team objectives
  • Adhere to quality assurance expectations
  • Move lift transport push drag and position objects up to 25 pounds
  • Stand sit or walk for long periods including full work shifts
  • Perform other reasonable job duties as requested by supervisors

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Job Qualifications

Experience

No experience required

Job Location

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