Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $21.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Employee wellness programs
Job Description
The Ritz-Carlton South Beach, located at 1 Lincoln Rd, Miami Beach, Florida, is part of The Ritz-Carlton luxury hotel brand that is highly regarded worldwide for its exceptional service and exquisite hospitality experiences. The Ritz-Carlton is a prestigious name in the industry and is a part of Marriott International, a global leader in hotel and lodging services. With over 100 award-winning hotels around the world, The Ritz-Carlton prides itself on creating memorable experiences for all guests by adhering to its 'Gold Standards' framework. These standards encompass a promise of warm, professional service guided by values of empathy, creativity, and genuine... Show More
Job Requirements
- High school diploma or equivalent
- ability to perform physical activities including standing and walking for extended periods
- willingness to follow company policies and procedures
- maintain professional appearance
- commitment to guest service excellence
- effective communication skills
- trustworthy and able to handle confidential information
- ability to work flexible hours as required
Job Qualifications
- High school diploma or equivalent general educational development (GED)
- no supervisory experience required
- no prior related work experience necessary
- able to perform physical tasks such as lifting up to 25 pounds
- excellent communication skills
- customer service orientation
- ability to work in a team environment
- basic knowledge of beverage preparation preferred but not required
Job Duties
- Control availability of seats in the club lounge
- maintain cleanliness and good condition of bar, bar furniture, tables, and instruments
- prepare and serve hot, cold, and alcoholic beverages
- stock ice, glassware, and provisions
- anticipate restocking needs and communicate immediately
- wash dishes and kitchen utensils as needed
- complete opening and closing duties
- requisition supplies from storage to bar area
- secure liquors, beers, wines, refrigerators, cabinets, and storage areas
- document relevant department information in records
- foresee extra food needs and communicate special requests to kitchen
- report accidents, injuries, and unsafe working conditions to manager
- comply with company policies and procedures
- maintain a clean and professional uniform and personal appearance
- keep proprietary information confidential and protect company assets
- greet and recognize guests according to company standards
- anticipate guest service needs and attend to them
- assist persons with disabilities
- thank guests with genuine appreciation
- communicate clearly and professionally with others
- prepare and review written documents accurately and completely
- answer phones following proper protocol
- cultivate and maintain positive working relationships
- support team goals
- adhere to quality assurance standards
- move, lift, transport, push, pull and position objects weighing up to 25 pounds
- stand, sit or walk for prolonged periods
- perform other reasonable duties as requested by supervisors
OysterLink helps hospitality teams hire in one place.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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