Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Employee wellness programs
Job Description
The Ritz-Carlton Dallas Las Colinas is a distinguished luxury hotel located at 4150 North MacArthur Boulevard, Irving, Texas. Known globally for its exceptional service standards and dedication to providing an unforgettable guest experience, The Ritz-Carlton brand is synonymous with elegance, comfort, and impeccable hospitality. This hotel is part of Marriott International's prestigious portfolio, a leading company in the hospitality industry committed to diversity, inclusivity, and delivering world-class service across its properties worldwide. At The Ritz-Carlton Dallas Las Colinas, guests experience a blend of refined luxury and thoughtful service that sets the benchmark for premium accommodations in the Dallas-Fort Worth area.... Show More
Job Requirements
- High school diploma or equivalent
- No prior related work experience required
- No supervisory experience required
- Willingness to adhere to company policies
- Ability to perform physical tasks including lifting up to 25 pounds
- Availability to work full-time at the Irving, Texas location
- Commitment to maintaining professionalism and confidentiality
- Ability to communicate effectively in English
Job Qualifications
- High school diploma or equivalent
- Ability to communicate clearly and professionally
- Strong interpersonal skills
- Ability to anticipate and respond to guest needs
- Attention to detail in cleanliness and maintenance
- Basic knowledge of beverage preparation
- Capability to work as part of a team
- Commitment to uphold company policies and standards
- Ability to handle physical demands of the role
- Willingness to learn and follow The Ritz-Carlton Gold Standards
Job Duties
- Control seat availability, service, security, and guest wellbeing in the club lounge
- Maintain the cleanliness and good condition of the bar, bar furniture, tables, and other equipment
- Prepare and serve hot, cold, and alcoholic beverages
- Stock ice, glassware, and supplies
- Anticipate restocking needs and communicate them immediately
- Wash dishes and kitchen utensils when necessary
- Complete opening and closing tasks
- Requisition all necessary supplies from storage to bar area
- Secure liquors, beers, wines, refrigerators, cabinets, and storage areas
- Document relevant information in department records
- Forecast extra food needs and communicate special requests to kitchen
- Report accidents, injuries, and unsafe working conditions to management
- Comply with all company policies and maintain professional uniform and appearance
- Maintain confidentiality of proprietary information and protect company assets
- Greet and recognize all guests according to company standards
- Anticipate and meet guest service needs
- Assist guests with disabilities
- Express genuine appreciation to guests
- Communicate clearly and professionally
- Prepare and review written documents accurately
- Handle phones using proper protocol
- Foster positive working relationships and support the team
- Adhere to quality assurance standards
- Move, lift, transport, push, pull, and position items weighing up to 25 pounds
- Stand, sit, or walk for extended periods
- Perform other reasonable duties as assigned by supervisors
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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