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Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $19.75
Benefits
Dental Insurance
Vision Insurance
voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Employee Discounts
Job Description
The role of the CLUB Customer Service Outfitter at Bass Pro Shops involves delivering world-class customer service by engaging guests and introducing them to the benefits of becoming CLUB Members. This position demands proficiency in account servicing, membership activation, sales, compliance, and customer relationship management. The CLUB Outfitter serves as a product expert and a knowledgeable guide, ensuring that customers receive a unique and exclusive shopping experience. The position requires a proactive, detail-oriented individual capable of handling multiple responsibilities, including peer coaching, inventory management of CLUB products, and reporting. This part-time role offers a competitive starting wage of $17.00 to... Show More
Job Requirements
- high school diploma or equivalent experience
- 0 to 2 years of experience
- excellent organization skills and attention to details
- experience in a customer service environment
- excellent verbal and written communication skills
- adaptability to new processes and procedures
- excellent self-motivation and initiative while unsupervised
Job Qualifications
- high school diploma or equivalent experience
- 0 to 2 years of experience in customer service or related field
- excellent organization skills and attention to detail
- excellent verbal and written communication skills
- adaptability to new processes and procedures
- excellent self-motivation and initiative while unsupervised
Job Duties
- support a strong commitment to world class customer service and ensure a pleasant and productive shopping experience for all customers
- proactively greet customers and present them with the opportunity to become a Bass Pro Shops & Cabela's CLUB Member or provide current members with a unique and exclusive experience
- execute all Bass Pro Shops & Cabela's CLUB operational and compliance programs
- demonstrate products to customers
- remain knowledgeable of advertised sales
- help meet metric goals and objectives for self and store
- keep CLUB inventory accurate and keep the CLUB Booth clean and organized
- provide full CLUB Member experience including service processes such as processing payments, answering account questions, and processing applications
- provide daily feedback and reports in a timely and accurate manner
- provide peer coaching, recognition, and support as a CLUB advocate and representative
- provide service to all areas of the store based on business need
- perform all other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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