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Job Overview
Employment Type
Hourly
Full-time
Compensation
Hourly
Exact $35.00
Work Schedule
Standard Hours
Fixed Shifts
Benefits
competitive salary
Training and development opportunities
Complimentary accommodations
Dry cleaning service
Employee Meals
Job Description
Four Seasons Hotels and Resorts is a globally recognized luxury hospitality company renowned for delivering exceptional guest experiences through unparalleled service and attention to detail. With a commitment to luxury with genuine heart, Four Seasons prides itself on its world-class employee experience and inclusive company culture. The organization fosters a collaborative environment where employees are encouraged to grow, push their limits, and treat each other with respect and kindness. This approach cultivates a workplace where team members are motivated to create memorable experiences for guests, residents, and partners alike.
At the Four Seasons Resort Oahu at Ko Olina, l... Show More
At the Four Seasons Resort Oahu at Ko Olina, l... Show More
Job Requirements
- High school diploma or equivalent preferred
- 1-3 years of luxury hotel experience preferred
- Prior knowledge of the concierge/front desk, resort, and food & beverage operations is preferred
Job Qualifications
- High school diploma or equivalent preferred
- 1-3 years of luxury hotel experience preferred
- Prior knowledge of the concierge/front desk, resort, and food & beverage operations is preferred
Job Duties
- Guide the Club Lounge Concierge team in delivering exceptional service to club guests by training, mentoring and developing team members in high service standards
- Handles all guest interactions with highest level of hospitality and professionalism while accommodating special requests, resolves complaints, and assists in all guests inquiries of the hotel
- Ensure that all collateral for restaurants, museums, and attractions is up to date and current
- Know what activities are available on property, in Ko Olina, and around island - creating close relationships with vendors in these areas in order to provide information, ticketing, and reservations for guests
- Handle Club Floor guest check ins/check outs and verify Club access while adhering to hotel credit/cash handling policies in an efficient and friendly manner
- Set-up and breakdown food buffets, mix alcoholic beverages, serve and buss during all food services
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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