Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Job Description
The Michaels Companies Inc., headquartered in Irving, Texas, is the leading arts and crafts retail destination in North America, operating over 1,300 stores across 49 states and Canada, as well as online. Founded in 1973, Michaels has established itself as the go-to store for arts, crafts, framing, floral, and home décor. In addition to its flagship stores, Michaels owns Artistree, a manufacturer specializing in custom and specialty framing merchandise, further solidifying its position as a comprehensive provider of creative products and services. The company promotes a vibrant culture rooted in creativity, inclusivity, and customer satisfaction, aiming to fuel the joy... Show More
Job Requirements
- Be at least sixteen (16) years or older
- ability to remain standing for long periods of time
- ability to move throughout the store
- ability to bend, lift, carry, reach, and stretch regularly
- ability to lift heavy boxes and access high shelves by ladder or similar equipment
- willingness to work nights, weekends, and early mornings
- ability to work in a public retail store setting
- ability to interact positively and respectfully with others
- comply with federal, state, and local legal employment requirements
- willingness to follow Standard Operating Procedures and Company policies
Job Qualifications
- Retail and/or customer service experience preferred
Job Duties
- Help customers shop, locate products, and provide them with solutions
- provide a fast and friendly checkout experience
- execute cash handling to standards
- engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- educate customers on the Voice of Customer (VOC) survey
- assist with Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- participate in the truck unload, stocking, and planogram (POGs) processes
- complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery
- perform Store In Stock Optimization (SISO) and AD set duties as assigned
- support shrink and safety programs
- adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements
- interact with others in an accepting and respectful manner
- remain positive and respectful even in difficult situations
- promote commitment to the organization's vision and values
- project a positive image and serve as a role model for other Team Members
- cross trained in custom framing selling and production
- other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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