Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Dental Insurance
Health Insurance
Life insurance
Paid Time Off
Vision Insurance
Job Description
SRA North is a privately owned and operated research organization established in 2018. The organization is dedicated to facilitating volunteer participation in clinical trials, allowing patients to become more proactive in their healthcare management. By enabling access to new treatment options that are often unavailable to the general public until much later, SRA North plays a vital role in advancing medical research and improving healthcare outcomes. The company partners with major pharmaceutical firms and conducts studies across a wide range of therapeutic areas, making it an important contributor to the development of innovative medicines and treatments. Located in Lauderdale Lakes,... Show More
Job Requirements
- Able to work Monday - Friday 7am - 4pm
- fully bilingual in English and Spanish
- minimum 2 years experience in medical front desk
- reliable transportation or relocation to Lauderdale Lakes, FL
- proficiency in Microsoft Office
- strong organizational skills
- ability to handle multiple tasks simultaneously
Job Qualifications
- Fully bilingual in English and Spanish
- 2+ years of experience in a medical front desk
- Microsoft Office knowledge
- strong multitasking skills
- excellent communication abilities
- ability to manage patient data accurately
- experience with clinical trial management systems (CTMS) a plus
Job Duties
- Answer telephone in a professional manner and screen calls as necessary
- enter patient data in a timely manner and request stipend upon visit completion
- enter all patient data in CTMS and all follow-up and recurring visits accordingly
- coordinate next scheduled visits daily and notify clinical staff of any changes
- prepare patient study schedules daily and distribute to staff
- call patients to confirm next day visits and remind them of special requests
- prepare transportation requests and give to driver
- collect and distribute incoming faxes
- distribute lab results to Clinical Ops Manager or Assistant Manager
- prepare certified letters
- process medical record requests
- maintain inventory of office supplies
- receive and log all incoming packages
- notify appropriate departments of visitors and monitors
- order food for monitors and patients as requested
- maintain front desk area neat at all times
- perform other miscellaneous duties as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Restaurants and hotels use OysterLink to hire.
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