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Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Professional development opportunities
Employee assistance program
Retirement Plan
Disability insurance
Vision Insurance

Job Description

Kindred Hospital Greensboro is a specialized long-term acute care hospital situated in a convenient location accessible via the I-85 expressway, nestled between the Clinton Heights and Lincoln Heights neighborhoods. This 101-bed facility is dedicated to treating chronically and critically ill patients who require extended hospital stays and personalized care plans. The hospital boasts a six-bed intensive care unit (ICU) and seven negative pressure rooms, equipped to handle patients with complex and severe medical conditions. Kindred Hospital Greensboro focuses on providing comprehensive, patient-centered care that addresses the unique needs of individuals requiring long-term acute care, ensuring a supportive and healing environment... Show More

Job Requirements

  • high school diploma or equivalent
  • on the job or equivalent training/experience in a healthcare setting
  • ability to read, write and speak fluent English
  • good and regular attendance
  • ability to perform essential functions of the role
  • courteous and professional manner
  • ability to operate a telephone switchboard
  • knowledge of hospital policies and procedures is helpful but not required

Job Qualifications

  • high school diploma or equivalent
  • on the job or equivalent training/experience in a healthcare setting
  • good communication and interpersonal skills
  • ability to multitask effectively
  • fluency in English
  • courteous and professional demeanor
  • ability to follow protocols and procedures

Job Duties

  • Operates telephone switchboard to relay incoming, outgoing and interoffice calls
  • greets and receives visitors and directs as appropriate
  • contacts and meets with families to sign admission paperwork timely
  • performs charge entry and follows charge control guidelines
  • answers, routes and screens outside calls to the proper department or extension number
  • transfers calls, takes accurate messages and holds calls when necessary
  • answers and screens in-house calls and takes phone messages for doctors and personnel
  • requests pages and completes calls for patients needing assistance
  • greets visitors, vendors and physicians and explains hospital policies
  • pages code blue, fire alerts, stat and emergency calls per protocol
  • maintains an acute list of departments and hospital phone numbers
  • keeps an alphabetical and numerical log of patient information to expedite call relay
  • notifies clinical leadership of emergency patients entering the hospital
  • receives and relays disaster information
  • signals all clear when appropriate
  • performs other related duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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