Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Work Schedule
Standard Hours
Benefits
competitive pay
Medical insurance
Paid Time Off
Holidays
career advancement
Professional Development
Mission-driven team
Job Description
Makom is a well-established nonprofit organization dedicated to supporting individuals with intellectual and developmental disabilities (IDD) across Maryland and Virginia. With over 40 years of experience in the sector, Makom has built a respected reputation as a leader in delivering compassionate, innovative services that empower its community to achieve greater quality of life. The organization's team consists of over 450 professionals, all driven by a shared commitment to foster a culture of inclusion, equity, diversity, and belonging. Makom’s workplace culture encourages individuality, professional growth, and a mission-aligned approach to service, making it an ideal employer for those passionate about making... Show More
Job Requirements
- High school diploma or GED required
- 1-2 years of experience in a medical office or customer service environment
- Proficiency in Microsoft Office and EMR systems
- Ability to pass background checks, credit checks, drug tests, and reference checks
- Valid U.S. driver’s license
Job Qualifications
- High school diploma or GED required
- Associate degree preferred
- 1-2 years of experience in a medical office or customer service environment
- Proficiency in Microsoft Office and EMR systems
- AdvancedMD experience preferred
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Knowledge of medical terminology and insurance processes preferred
- Ability to pass background checks, credit checks, drug tests, and reference checks
- Valid U.S. driver’s license
Job Duties
- Greet patients and visitors warmly in person and over the phone
- Answer routine questions and direct inquiries appropriately
- Provide intake forms and assist with completion as needed
- Maintain a calm, organized, and professional reception area
- Schedule and confirm patient appointments using EMR management software
- Follow up on cancellations or rescheduling needs on time
- Coordinate referrals and communicate effectively with external providers
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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