Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
On-call
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
flexible spending accounts
Tuition Assistance
Retirement Plan
Paid Time Off
Long-term care insurance
wellness programs
Professional Development
Flexible work hours
Adoption assistance
Employee Discounts
Job Description
The University of Pennsylvania, often referred to as Penn, is a prestigious Ivy League university located in Philadelphia, Pennsylvania. As the largest private employer in Philadelphia, Penn is recognized for its leadership in education, research, and innovation. It consistently ranks among the top 10 universities in the United States, with a historic legacy and a dynamic interdisciplinary approach to learning. The university comprises 12 distinguished schools that offer a broad spectrum of educational opportunities encompassing undergraduate, graduate, and continuing education programs. Penn’s campus is uniquely urban, providing easy access to cultural, educational, and recreational resources in the vibrant city of... Show More
Job Requirements
- High school diploma or GED
- 1 to 2 years of relevant experience or equivalent education and experience
- Strong customer service skills
- Basic math skills
- Effective communication skills both written and verbal
- Ability to handle a fast-paced clinical environment
- Willingness to work weekend shifts and be on call
- Ability to work collegially with a diverse team
- Capacity to handle confidential medical information
- Ability to be cross trained for multiple desk functions
Job Qualifications
- High school graduate or GED with 1 to 2 years of experience or an equivalent combination of education and experience
- Strong customer service skills
- Basic math skills
- Effective written and verbal communication skills with clients, clinicians, and staff
- Previous receptionist experience preferred
- Ability to work in a busy emergency room and clinic appointment environment
- Ability to work collegially with doctors, students, and staff
- Previous customer service and phone skills required
- Ability to be cross trained to work at the front desk and Emergency Services front desk
- Willingness to work weekends and participate in on-call schedules
Job Duties
- Call for triage when clients come into Emergency Services with an emergency
- Process all intake paperwork, discharge paperwork, and manage the client/doctor interactions
- Check clients in and out of appointments
- Print discharges for inpatients being discharged
- Answer the Emergency Services phone lines and assist clients with determining if they need to come into Emergency Services
- Transfer calls from referring veterinarians to the Emergency Services doctors
- Advise when to call Poison Control
- Answer patient information calls and contact doctors for updates
- Monitor and maintain the transfer board
- Work with Medical Records to ensure Emergency Services charts are added to medical records
- Make copies, send faxes, keep all forms stocked
- Admit all A.M. patients to the hospital who will be transferred to other services
- Implement daily risk management procedures to ensure hospital consent forms are signed and notifications regarding infectious disease statuses are sent
- This is an essential personnel position
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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