Clinical Education and Event Operations Specialist
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $24.50 - $39.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k Match
Paid Time Off
Annual performance bonus
Disability insurance
Job Description
Implant Direct is a prominent operating company within Envista, a global leader in dental products and technologies. Envista and its family of companies are known for providing innovative dental solutions that empower dental professionals to deliver exceptional care and improve patient outcomes. Implant Direct specializes in dental implant systems and educational programs designed to advance the skills and knowledge of dental practitioners. The company is committed to excellence in dental education, clinical support, and product innovation, making it a respected name in the dental industry. Envista companies uphold equal opportunity employment practices, ensuring a workplace free from discrimination and committed... Show More
Job Requirements
- Associate degree or 4+ years of relevant work experience in lieu of education
- 3+ years experience in clinical education, event coordination, marketing, sales, or similar commercial experience
- Experience in the dental field (e.g. Dental Assistant/Registered Dental Hygienist) is a plus
- Must reside within a commutable distance to Thousand Oaks, CA
- Requires ability to travel up to 25% for onsite education and training events
- Must be extremely organized and detail oriented
- Ability to deal professionally and sensitively with diverse audiences at different levels
- Must maintain discretion and confidentiality
- Strong knowledge of Microsoft Office - Word, Excel, Outlook, and Teams
- Must present a professional image
- Action oriented with a strong sense of urgency
- Ability to prioritize and multitask in a fast-paced environment
- Strong critical thinking and problem-solving skills
- Dependable self-starter taking initiative and pride in work product.
Job Qualifications
- Associate degree or 4+ years of relevant work experience in lieu of education
- 3+ years experience in clinical education, event coordination, marketing, sales, or similar commercial experience
- Experience in the dental field (e.g. Dental Assistant/Registered Dental Hygienist) is a plus
- Must reside within a commutable distance to Thousand Oaks, CA
- Ability to travel up to 25% for onsite education and training events
- Strong organizational skills with ability to meet deadlines in a fast-paced environment
- Excellent communication skills for diverse audiences
- Proficiency in Microsoft Office applications including Word, Excel, Outlook, and Teams
- Ability to maintain confidentiality and present a professional image
- Action oriented with a strong sense of urgency
- Critical thinker with problem-solving skills
- Dependable self-starter who takes initiative and pride in work product.
Job Duties
- Collaborate with speakers to create hands-on activities for core and regional courses, including planning yearly and quarterly product needs
- Lead course planning meetings to finalize products and logistics before each event
- Lead and own the coordination and distribution of product samples, models, literature, hands-on materials, and demonstration materials for educational events
- Gather and ship materials and products for all courses and process Inventory Material Request (IMR)/SAP forms when necessary
- Support with submission and routing of marketing and SKU creation
- Coordinate supplies and inventory for all hands-on lectures for any core curriculum, regional, or Heartland/Smile Brands courses, acquiring and shipping product in Thousand Oaks/Pomona facility as needed
- Assist with updating and reporting data analysis for educational courses
- Assist in creating customized education agendas to be delivered on-site at specific DSO offices, annual conferences, and other venues
- Assist in the coordination of specialized education for DSO clients, maintaining and adhering to budgetary guidelines
- Assist/support necessary Implant Direct-supported tradeshows, including DSO events
- Maintain thorough knowledge of all Education course curriculums, schedules, and itineraries
- Negotiate with vendors for cost savings of course hands-on materials
- Process purchase orders and invoices for EDU vendor payment
- Set up, research, and negotiate vendor proposals for offsite regional education events/meetings
- Set up and clean up for on-site meeting events including food and beverage ordering and audio-visual needs
- Provide onsite support for education and training events as needed (up to 25% travel)
- Maintain professional communication with key experts and leaders in the field to ensure alignment for hands-on courses
- Attend Implant Direct education core curriculum courses as onsite support for doctors, including managing hands-on portions
- Prepare, distribute, and clean up the 'hands on' portion of courses
- Maintain course roster and ensure doctors have signed in for CE credit
- Distribute and collect course surveys
- Provide customers with precise education offering information and promote applicable promotions
- Distribute sales leads to field sales team based on doctors’ needs
- Prepare and distribute CE certificates and maintain CE records and files
- Report attendees to AGD PACE where applicable
- Ensure product for hands-on courses is returned to Implant Direct headquarters and properly managed post-event.
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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