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Clinical Concierge - Urgent Care - Full time, Days

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

401k
PTO
Medical insurance
Dental Insurance
Paid parental leave
Tuition Reimbursement
Student Loan Forgiveness

Job Description

Texas Health Breeze Urgent Care is a leading healthcare establishment that provides urgent care services across the Dallas Fort Worth area. Designed with North Texans' needs in mind, this urgent care center offers treatment for minor illnesses and injuries including allergies, earaches, sprains, and strains. Open every day year-round from 8 a.m. to 8 p.m., Texas Health Breeze strives to deliver convenient, accessible, and affordable healthcare solutions. Being backed by Texas Health, one of the region’s largest health systems, the center assures high standards of clinical services and patient care. The facilities maintain strong training and patient care accreditation, including... Show More

Job Requirements

  • High school diploma or equivalent
  • Successful completion of a Medical Assistant education program or vocational nurse program
  • Six months of previous health care facility clinical experience or completion of an internal THR MA externship training program
  • Certified or registered medical assistant or LVN licensed vocational nurse State of Texas upon hire
  • Basic cardiac life support certification within 30 days of hire
  • THR urine drug collector training within 30 days of hire
  • Previous experience with electronic health record preferred

Job Qualifications

  • High school diploma or equivalent
  • Successful completion of a Medical Assistant education program certified or registered medical assistant or successful completion of a vocational nurse program
  • Six months of previous health care facility clinical experience as a LVN, MA, CNA, or other patient care experience or completion of an internal THR MA externship training program in lieu of experience
  • Certified or registered medical assistant or LVN licensed vocational nurse State of Texas upon hire
  • BCLS - Basic Cardiac Life Support maintained every 2 years and required prior to providing independent patient care within 30 days of hire
  • THR Urine Drug Collector training maintained every 5 years and required prior to providing independent care within 30 days of hire
  • Previous experience with electronic health record preferred

Job Duties

  • Collects identification and payor related documentation, conducts registration using EPIC workflow
  • Measures and documents vitals and communicates the resulting data to the consumer and provider, including temperature, pulse, oxygen saturation, respiration, blood pressure, height, weight, and pain level
  • Documents chief complaint, allergies, health history, and current medications accurately in EPIC for review by provider
  • Performs and documents laboratory testing and collections per provider orders and/or standard operating procedures, to include venipuncture with prior venipuncture competency check-off
  • Administers and documents oral and intramuscular medication using the appropriate medication verification workflow
  • Assists provider with procedures to include, but not limited to maintaining sterile field, laceration repair, I&D, and application of ortho-goods and assists with ortho-glass application
  • Behave in a professional and empathetic manner to build trust, comfort, understanding, and relationships with consumers and secondary guests and in-line with patient experience standards
  • Welcomes the consumer and secondary guest(s) to the center (including eye contact, smile, greeting, and personal introduction) and inquires about the purpose and nature of the visit
  • Recognizes and notifies provider immediately of emergent patients, performs BLS, provides oxygen administration, and assists provider with emergency care
  • Schedules primary care referrals for consumers
  • Maintains office supplies, medical supplies, and medications at appropriate par levels as assigned
  • Performs quality checks throughout out the facility per established policies and procedures
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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