Clinical Concierge - Urgent Care - Full time, Days
Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Fixed Shifts
Benefits
401k
Paid Time Off
Medical insurance
Dental Insurance
Paid parental leave
flex spending
Tuition Reimbursement
Student Loan Forgiveness
Job Description
Texas Health Breeze Urgent Care is a leading healthcare provider serving the North Texas region with a focus on delivering accessible, high-quality urgent care services. This establishment is part of Texas Health Resources, one of the largest health systems in the area, committed to enhancing patient experiences and outcomes. The urgent care centers operated by Texas Health Breeze are thoughtfully designed and staffed to address a range of minor illnesses and injuries such as allergies, earaches, sprains, and strains. Open every day of the year from 8 a.m. to 8 p.m., these centers offer a convenient and affordable healthcare option... Show More
Job Requirements
- H.S. diploma or equivalent
- Completion of Medical Assistant or Vocational Nurse education program
- Certification or registration as Medical Assistant or LVN
- Minimum 6 months previous healthcare clinical experience or completion of THR MA externship
- BCLS certification maintained every 2 years
- THR Urine Drug Collector training maintained every 5 years
- Ability to perform venipuncture competency
- Ability to work various shifts as assigned
- Maintain professional demeanor and customer service attitude
Job Qualifications
- H.S. diploma or equivalent
- Successful completion of a Medical Assistant education program or Vocational Nurse program
- Certified or Registered Medical Assistant or Licensed Vocational Nurse (LVN) upon hire
- Previous clinical experience in health care facility or completion of internal MA externship
- Basic Cardiac Life Support certification within 30 days of hire
- THR Urine Drug Collector training within 30 days of hire
- Ability to perform venipuncture with competency check-off
- Previous experience with electronic health record systems preferred
- Strong communication and customer service skills
- Ability to assist with minor clinical procedures under provider guidance
Job Duties
- Collects identification and payor related documentation, conducts registration using EPIC workflow
- Measures and documents vitals and communicates data to the consumer and provider
- Documents chief complaint, allergies, health history, and current medications accurately in EPIC
- Performs and documents laboratory testing and collections per provider orders, including venipuncture
- Administers and documents oral and intramuscular medication using appropriate medication verification workflows
- Assists provider with procedures such as maintaining sterile field, laceration repair, incision and drainage, and application of ortho-goods and ortho-glass
- Behaves professionally and empathetically to build trust and relationships with consumers and guests
- Welcomes consumers and guests with eye contact, smile, greeting, and personal introduction
- Recognizes and notifies provider immediately of emergent patients, performs basic life support, provides oxygen administration, and assists with emergency care
- Schedules primary care referrals for consumers
- Maintains office supplies, medical supplies, and medications at appropriate par levels
- Performs quality checks throughout the facility as established
- Carries out other duties as assigned
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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