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Clinical Concierge - Urgent Care - Full time, Days

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
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Benefits

Dental Insurance
Loan forgiveness
Health Insurance
Paid parental leave
401(k)
Tuition Reimbursement
Paid Time Off
Parental leave

Job Description

Texas Health Breeze Urgent Care is part of the esteemed Texas Health Resources, one of the largest and most trusted health systems in North Texas. This urgent care network is thoughtfully designed to meet the diverse healthcare needs of communities across the Dallas-Fort Worth area. Strategically located and fully equipped, Texas Health Breeze Urgent Care centers provide accessible, convenient, and affordable medical services for non-emergency illnesses and injuries such as allergies, earaches, sprains, and strains. Each facility operates with extended hours from 8 a.m. to 8 p.m. every day of the year, making healthcare readily available when patients need it... Show More

Job Requirements

  • High school diploma or equivalent
  • Completion of a Medical Assistant education program or Vocational Nurse program
  • Certification or registration as a Medical Assistant or Licensed Vocational Nurse in Texas upon hire
  • Minimum six months clinical experience in healthcare setting or completion of THR MA externship
  • Valid BCLS certification within 30 days of hire
  • Completion of THR Urine Drug Collector training within 30 days of hire
  • Demonstrated professionalism, good judgment, decision-making skills, discretion, and customer service attitude
  • Availability to work full-time shifts including weekends
  • Ability to float across multiple urgent care locations

Job Qualifications

  • H.S. diploma or equivalent
  • Successful completion of a Medical Assistant education program Certified or Registered Medical Assistant or completion of a Vocational Nurse program
  • Certified or Registered Medical Assistant or Licensed Vocational Nurse State of Texas upon hire
  • Six months of previous healthcare facility clinical experience as LVN, MA, CNA, or other patient care experience or completion of internal THR MA externship training program
  • Previous experience with electronic health records preferred
  • BCLS certification maintained every 2 years and required prior to providing independent patient care
  • THR Urine Drug Collector training maintained every 5 years and required prior to providing independent care

Job Duties

  • Collects identification and payor related documentation, conducts registration using EPIC workflow
  • Measures and documents vitals and communicates the resulting data to the consumer and provider, including temperature, pulse, oxygen saturation, respiration, blood pressure, height, weight, and pain level
  • Documents chief complaint, allergies, health history, and current medications accurately in EPIC for review by provider
  • Performs and documents laboratory testing and collections per provider orders and/or standard operating procedures, to include venipuncture with prior venipuncture competency check-off
  • Administers and documents oral and intramuscular medication using the appropriate medication verification workflow
  • Assists provider with procedures to include maintaining sterile field, laceration repair, I&D, application of ortho-goods, and assists with ortho-glass application
  • Behaves in a professional and empathetic manner to build trust, comfort, understanding, and relationships with consumers and secondary guests
  • Welcomes the consumer and secondary guests to the center and inquires about the purpose and nature of the visit
  • Recognizes and notifies provider immediately of emergent patients, performs BLS, provides oxygen administration, and assists provider with emergency care
  • Schedules primary care referrals for consumers
  • Maintains office supplies, medical supplies, and medications at appropriate par levels as assigned
  • Performs quality checks throughout the facility per established policies and procedures
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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