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MultiCare Health System

Clinical Concierge Reception

Tacoma, WA, USA|Travel, Onsite

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $20.07 - $28.87
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Work Schedule

Flexible
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Retirement Plan
Paid Time Off
flexible schedules
Employee assistance program
competitive salary

Job Description

MultiCare is a leading community-based health care network in Washington state, renowned for its commitment to providing high-quality and compassionate care to the communities it serves. As the largest locally governed health system in the state, MultiCare prides itself on fostering a workplace culture that emphasizes respect, integrity, stewardship, excellence, collaboration, and kindness. This dynamic organization is not only dedicated to delivering exceptional patient care but also to supporting its employees through meaningful careers, opportunities for growth, and safe work environments. Known for its forward-thinking approach, MultiCare has been recognized as one of Forbes' "America's Best Employers by State" for... Show More

Job Requirements

  • AA/AS degree preferred
  • on-the-job related experience
  • minimum of 2 years of customer service experience in a health-related field preferred
  • ability to travel to other clinics regionally
  • current BLS certification required

Job Qualifications

  • AA/AS degree preferred
  • minimum of 2 years of customer service experience in a health-related field preferred
  • current BLS certification required
  • strong interpersonal and communication skills
  • ability to work collaboratively in a fast-paced clinic environment

Job Duties

  • greet and register patients
  • maintain lobby cleanliness and brand elements
  • execute opening and closing procedures related to front office activities
  • collect appropriate monies from patients
  • provide excellent customer service over the telephone
  • coordinate communication with Clinical Concierge colleagues for optimal patient flow
  • collaborate with other urgent care centers to ensure seamless patient services

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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