Clinical Concierge - NCT with MA/LVN - Full time, Days
Job Overview
Employment Type
Full-time
Work Schedule
Fixed Shifts
Benefits
401k
PTO
Medical insurance
Dental Insurance
Paid parental leave
flex spending
Tuition Reimbursement
Student Loan Forgiveness
Job Description
Texas Health Breeze Urgent Care is a respected healthcare establishment committed to providing swift and reliable urgent care services across the North Texas region. As part of Texas Health Resources, one of the largest health systems in the area, Texas Health Breeze Urgent Care offers convenient and affordable healthcare solutions to patients experiencing minor illnesses and injuries. The urgent care centers operate 365 days a year, from 8 a.m. to 8 p.m., designed to minimize wait times and provide most medications on-site, cementing their goal to offer accessible healthcare that meets the community's needs. With plans to expand to 20... Show More
Job Requirements
- High school diploma or equivalent required
- Completion of approved NCT training program required
- Successful completion of Medical Assistant education program or vocational nurse program required
- Six months previous healthcare clinical experience required
- Six months previous x-ray experience or internal THR NCT training program completion required
- Registration as NCT by Texas Medical Board required upon hire
- Licensed Vocational Nurse license required if applicable
- Certification or registration as Medical Assistant required unless grandfathered
- Basic Cardiac Life Support (BCLS) required within 30 days of hire
- THR Urine Drug Collector training required within 30 days of hire
Job Qualifications
- High school diploma or equivalent
- Completion of approved Non-Certified Radiology Technician (NCT) training program
- Successful completion of Medical Assistant education program or vocational nurse program
- Six months clinical experience in a healthcare setting as LVN, MA, CNA, or other patient care role
- Six months previous x-ray experience or completion of internal THR NCT training program
- Experience with electronic health records, straight-arm x-ray, and orthopedic procedures preferred
- NCT registration by Texas Medical Board upon hire
- Licensed Vocational Nurse (LVN) State of Texas license upon hire if applicable
- Certification or registration as Medical Assistant if not completing the Medical Assistant education program
- Basic Cardiac Life Support certification maintained every 2 years
- THR Urine Drug Collector training maintained every 5 years
Job Duties
- Provide outstanding customer service as clinical concierge guiding patients and visitors through urgent care experience
- Assist with clinical functions including front and back-office duties working closely with providers and clinical team
- Float across multiple Texas Health Urgent Care locations as needed
- Collect patient identification and payor documentation and conduct registration using EPIC workflow
- Measure and document vital signs including temperature, pulse, oxygen saturation, respiration, blood pressure, height, weight, and pain level
- Document chief complaint, allergies, health history, and medications accurately in EPIC for provider review
- Perform and document laboratory testing and collections including venipuncture
- Administer and document oral and intramuscular medications following medication verification workflow
- Assist provider with procedures such as maintaining sterile field, laceration repair, I&D, and ortho applications
- Perform diagnostic x-rays according to scope of practice and established protocols, ensuring images and reports are accurately recorded and transferred
- Behave professionally and empathetically to build trust and comfort with patients and guests
- Welcome patients and guests with appropriate greetings and personal introductions
- Recognize and notify provider immediately of emergent patients and assist with emergency care including BLS and oxygen administration
- Schedule primary care referrals
- Maintain office, medical supplies, and medications at appropriate par levels
- Perform quality checks throughout the facility as per policies
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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