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Montage Health

Clinical Concierge Medical Assistant - MoGo Urgent Care

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $26.00
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Work Schedule

Day Shifts
Weekend Shifts
Fixed Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee wellness program
Professional development support
flexible scheduling

Job Description

Montage Health is a premier healthcare provider dedicated to delivering exceptional medical services with a focus on Modern Urgent Care in Monterey County. As part of our commitment to fostering a vibrant and healthy community, we strive to provide highly reliable, evidence-based healthcare practices to residents of Monterey and the surrounding regions. Our dedicated team of healthcare professionals works collaboratively in an aligned medical provider community to enhance patient outcomes and promote wellness. Employees at Montage Health play an instrumental role in our success by contributing their expertise and passion to improve the health of the people we serve. We... Show More

Job Requirements

  • high school diploma/GED
  • successful completion of a medical assistant program
  • 1 year experience as a medical assistant
  • knowledge of urgent care medical specialty
  • knowledge of medical terminology
  • excellent written and verbal communication
  • exceptional customer service and phone etiquette
  • ability to maintain effective and organized systems to ensure timely patient flow
  • ability to project a positive warm friendly and healing attitude
  • ability to perform phlebotomy and administer injections
  • American Heart Association Healthcare Provider BLS certification

Job Qualifications

  • high school diploma/GED
  • successful completion of a medical assistant program
  • 1 year experience as a medical assistant
  • experience in family practice or urgent care preferred
  • knowledge of urgent care medical specialty
  • knowledge of medical terminology
  • excellent written and verbal communication
  • exceptional customer service and phone etiquette
  • ability to maintain effective and organized systems to ensure timely patient flow
  • ability to project a positive warm friendly and healing attitude
  • ability to perform phlebotomy and administer injections
  • experience with electronic health record preferred
  • ability to effectively communicate in Spanish preferred
  • American Heart Association Healthcare Provider BLS certification
  • CMA preferred

Job Duties

  • behaves in a professional and empathetic manner to build trust comfort understanding and relationships with patients and the secondary guests in-line with Studer principles
  • welcomes including eye contact smile greeting and personal introduction the patient and secondary guests to the center and inquires the purpose and nature of the visit
  • collects identification and payor related documentation conducts patient registration and performs point of service collection
  • measures and collects patient data including temperature pulse oxygen saturation respirations blood pressure height weight and in indicated pediatric patients length and head circumference conducts hearing and vision screenings communicates the data and results to the patient
  • documents all data accurately into the patient medical record
  • collects and documents in the patient medical record patient reason for visit and chief complaint allergies health history and current medications for review by provider
  • completes when appropriate standard operating procedures convenience and clinical to optimize patient comfort and through-put
  • prepares patients for examinations and procedures assists provider with patient care at the direction and delegation of the provider performs approved lab tests and diagnostic testing prepares and administers designated medications oral subcutaneous intradermal intramuscular instills eye drops and applies topical medications
  • organizes schedules completes and communicates primary care specialist and ancillary referrals to patients
  • maintain patient care supplies and medications and quality checks and assurances throughout the facility
  • feels personal ownership in providing excellent care and patient experience as a team through highly choreographed standard work never satisfied with reaching measured goals but strives to continually improve identifies and participates in process improvement and problem solving in the work to decrease defects barriers enhance patient satisfaction and experience and reduce waste and or cost

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.