Clinical Concierge Medical Assistant - MoGo Urgent Care
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $26.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Disability insurance
Employee assistance program
flexible scheduling
Job Description
Montage Health is a dedicated healthcare organization committed to revolutionizing urgent care services in Monterey County. Our mission centers on delivering modern, high-quality, evidence-based healthcare to the community and surrounding counties. By fostering an environment of clinical excellence and patient-centered care, Montage Health aims to enhance the overall health and well-being of the population it serves. We prioritize engaging and aligning medical providers to ensure that every patient receives responsive and reliable care, reflecting our commitment to health advancement. Our team of employees plays a crucial role in achieving our mission, as their dedication and professionalism directly impact our success... Show More
Job Requirements
- High school diploma or GED
- Successful completion of a medical assistant program
- One year experience as a medical assistant
- Knowledge of urgent care medical specialty
- Knowledge of medical terminology
- Excellent written and verbal communication skills
- Exceptional customer service and phone etiquette
- Ability to maintain effective and organized systems to ensure timely patient flow
- Ability to project a positive, warm, friendly and healing attitude to patients
- Ability to perform phlebotomy and administer injections
- American Heart Association Healthcare Provider BLS certification
- Experience with electronic health record systems preferred
- Ability to communicate effectively in Spanish preferred
Job Qualifications
- One year experience as a medical assistant
- Knowledge of urgent care medical specialty
- Knowledge of medical terminology
- Excellent written and verbal communication
- Exceptional customer service and phone etiquette
- Ability to maintain effective and organized systems to ensure timely patient flow
- Ability to project a positive, warm, friendly and healing attitude to patients
- Ability to perform phlebotomy and administer injections
- Experience with electronic health record
- Ability to communicate effectively in Spanish is preferred
- High school diploma or GED
- Successful completion of a medical assistant program
- American Heart Association Healthcare Provider BLS certification
- Certified Medical Assistant (CMA) preferred
Job Duties
- Behaves in a professional and empathetic manner to build trust, comfort, understanding, and relationships with patients and the secondary guest(s) and in-line with Studer Principles
- Welcomes (including eye contact, smile, greeting, and personal introduction) the patient and secondary guest(s) to the center and inquires the purpose and nature of the visit
- Collects identification and payor related documentation, conducts patient registration, and performs point of service collection
- Measures and collects patient data including temperature, pulse, oxygen saturation, respirations, blood pressure, height, weight, and, in indicated pediatric patients, length and head circumference
- Conducts hearing and vision screenings
- Communicates the data and results to the patient
- Documents all data accurately into the patient medical record
- Collects and documents in the patient medical record patient reason for visit and chief complaint, allergies, health history, and current medications for review by provider
- Completes, when appropriate, standard operating procedures (convenience and clinical) to optimize patient comfort and through-put
- Prepares patients for examinations and procedures
- Assists provider with patient care
- At the direction and delegation of the provider, performs approved lab tests and diagnostic testing, prepares and administers designated medications (oral, subcutaneous, intradermal, intramuscular), instills eye drops, and applies topical medications
- Organizes, schedules, completes, and communicates primary care, specialist, and ancillary referrals to patients
- Maintain patient care supplies and medications, and quality checks and assurances throughout the facility
- Feels personal ownership in providing excellent care and patient experience as a team through highly choreographed standard work
- never satisfied with reaching measured goals, but strives to continually improve
- Identifies and participates in process improvement and problem solving in the work to decrease defects/barriers, enhance patient satisfaction and experience, and reduce waste and/or cost
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter