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Clinical Concierge - Diagnostic Technologist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $57,120.00 - $99,840.00
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee wellness programs
Disability insurance

Job Description

Lehigh Valley Health Network (LVHN) is recognized as one of the nation’s most advanced health care networks, heralded for its innovation, quality, and outstanding patient care. With multiple facilities, including Lehigh Valley Hospital - Cedar Crest, Muhlenberg, Hazleton, and Pocono, LVHN prides itself on a long history of excellence, evidenced by its national ranking among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. The organization is also a five-time recipient of the Magnet designation by the American Nurses Credentialing Center, recognizing nursing excellence and superior patient outcomes. Furthermore, LVHN’s facilities have received the highest 'A'... Show More

Job Requirements

  • Technical School Diploma graduate of accredited Radiologic Technologist program (AART)
  • Minimum 2 years of diagnostic imaging experience in healthcare settings
  • Strong medical and radiologic knowledge including anatomy physiology and radiation physics
  • Proficiency with EMR systems radiology PACS software scheduling platforms and Microsoft Office Suite
  • Ability to communicate procedures clearly and provide patient education
  • Strong multitasking and problem-solving abilities
  • Compliance with HIPAA OSHA and radiation safety guidelines
  • RT certification upon hire
  • BLS certification within 30 days
  • Ability to lift and carry 25 lbs
  • Frequent sitting and standing
  • Patient care providers may need to kneel bend squat and perform CPR

Job Qualifications

  • Graduate of accredited Radiologic Technologist program (AART)
  • 2 years diagnostic imaging experience in healthcare settings
  • Strong knowledge of anatomy physiology radiation physics and clinical workflows
  • Competency in EMR systems radiology PACS scheduling platforms and Microsoft Office
  • Ability to communicate imaging procedures and patient education effectively
  • Capability to handle high patient volumes multitask and problem-solve
  • Strict adherence to HIPAA OSHA and radiation safety regulations
  • RT - Registered Technologist Radiology - American Registry of Radiologic Technologists upon hire
  • BLS - Basic Life Support - American Heart Association within 30 days
  • Associate's Degree in Radiologic Technology preferred

Job Duties

  • Coordinate and perform patient check-in/check-out ensuring accurate registration and information collection
  • Verify insurance eligibility collect payments and process referrals
  • Schedule appointments while optimizing clinic workflow
  • Maintain electronic medical records ensuring accuracy and compliance
  • Measure and collect patient data including vital signs and document accurately
  • Assist providers with patient information collection including reason for visit and medical history
  • Complete patient rooming process and prepare exam rooms ensuring sanitation and supply availability
  • Support patient procedures and assist with medical examinations
  • Complete follow-up phone calls post discharge
  • Follow strict radiation safety protocols and maintain detailed procedural records
  • Provide clear instructions and reassurance to patients undergoing imaging
  • Prepare operate and maintain radiologic imaging equipment ensuring safety and image quality
  • Behave in a professional and empathetic manner to build trust and comfort with patients
  • Maintain all required logs including quality control and stat cart checks
  • Administer medications and vaccinations per provider orders and protocols
  • Collect and prepare lab specimens and complete necessary requisitions

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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