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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.50 - $17.50
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Job Description
Monroe Medical Group is a reputable healthcare provider affiliated with Monroe Hospital, committed to delivering exceptional patient care through its dedicated team of professionals. The group prides itself on core values of quality, compassion, and community involvement, which have established it as a trusted name in the medical field. Monroe Medical Group offers a range of medical services and strives to create a supportive environment for both patients and staff, fostering excellence in healthcare delivery. As a full-time employer that values diversity and equal opportunity, they actively promote an inclusive workplace free from discrimination and harassment in accordance with federal,... Show More
Job Requirements
- six months experience in an outpatient medical office or equivalent customer service experience
- high school diploma or equivalent
- strong interpersonal and organizational skills
- proficiency with keyboarding and computer software
- experience with standard office equipment
- familiarity with electronic practice management system preferred
- experience with multi-line or ACD phone systems
- medical terminology knowledge preferred
- ability to maintain current AHA CPR certification
Job Qualifications
- high school diploma or equivalent
- six months experience in outpatient medical office or equivalent customer service role
- excellent interpersonal, organizational, and customer service skills
- keyboarding skills and computer proficiency
- familiarity with electronic practice management systems preferred
- experience using multi-line or ACD phone systems preferred
- knowledge of medical terminology preferred
- current AHA CPR certification upon hire
Job Duties
- answer incoming phone calls and route them appropriately
- provide customer service to patients, physicians, and clinic staff
- update and collect patient demographics and insurance information
- verify health plan eligibility
- take complete and accurate messages
- schedule appointments using an electronic practice management system
- perform clerical duties to support clinic operations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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