Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
Employee assistance program
Job Description
Independence Gastroenterology Associates (IGA) is a well-established medical practice specializing in gastroenterology services. With a commitment to providing high-quality patient care, IGA maintains a professional, patient-centered environment supported by a team of skilled physicians, nurses, and administrative staff. This practice is dedicated to fostering a culture of safety and ergonomic well-being, ensuring that its employees work in an environment conducive to both professional growth and physical health. Employees are encouraged to practice safety measures like wearing nonskid footwear and maintaining clutter-free workstations to promote ergonomic health and prevent injuries. IGA emphasizes a culture of respect, confidentiality, and professionalism, prioritizing patient... Show More
Job Requirements
- High school diploma or equivalent
- experience in a medical or clinical office preferred
- proficiency with phone systems and computer software including Microsoft Office
- strong communication skills
- ability to manage multiple tasks in a fast-paced environment
- commitment to patient confidentiality
- ability to maintain professional appearance and attitude
- willingness to adapt to changing work demands
Job Qualifications
- High school graduate preferred
- able to read, write, and communicate effectively
- present a neat, professional appearance
- demonstrate friendliness, empathy, and efficiency
- exhibit reliability and a pleasant attitude
- communicate effectively with physicians and co-workers
- maintain patient confidentiality and integrity
Job Duties
- Greet patients in a friendly, professional manner
- check in patients for appointments via gGastro
- copy patient insurance cards and driver’s license to ensure accurate medical records
- update all patient information including demographics, insurance, pharmacy, referring and primary MD, and advanced directives
- collect patient payments
- obtain electronic signatures for HIPAA, Medicare, and release of information
- manage multiple incoming calls via phone console and computer software
- schedule office visits and mail patient packets
- utilize wait list to fill empty appointments and document cancellations
- collaborate with providers and nursing for late arrivals
- enter notes for no-shows and cancelled appointments and send tasks to nursing
- monitor and confirm automated appointment confirmations
- print clinical summaries and lab orders
- communicate supply needs to designated personnel
- operate and maintain copy machine, credit card machine, and scanner
- maintain proficiency in typing and software including Microsoft Office, Phreesia, and EPIC
- assist in keeping waiting room and staff lounge neat
- maintain HIPAA compliance
- answer questions and provide information within scope of knowledge
- adhere to security, privacy, and confidentiality policies
- report IT malfunctions promptly
- communicate pertinent information efficiently
- follow personnel policies
- adapt to changes in work environment
- perform other assigned duties
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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