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Clinic Receptionist

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Matching 401(k)
Adoption assistance

Job Description

CHI Health Clinic is a respected healthcare provider located in Elkhorn, Nebraska, dedicated to delivering comprehensive medical services across a wide range of specialties. Known for its commitment to patient-centered care, CHI Health Clinic aims to provide accessible, high-quality health services through over 100 convenient locations, including walk-in and virtual care options. With a diverse network offering more than 20 specialties, the clinic supports community wellbeing by blending excellent clinical expertise with compassionate care. The organization's focus extends beyond clinical treatment to encompass holistic support for patients and their families, underlined by flexible service hours and a dedication to innovation... Show More

Job Requirements

  • high school diploma or equivalent
  • 1 year of customer service, clerical, or business-related experience
  • ability to manage multiple tasks and communicate effectively
  • proficiency with electronic medical records and office equipment
  • strong interpersonal skills
  • attention to detail
  • reliability and punctuality

Job Qualifications

  • 1 year of customer service experience, clerical, or business-related experience

Job Duties

  • Perform patient check-in at the time of visit and complete all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance
  • answer phone calls and direct them appropriately
  • schedule appointments according to office guidelines
  • obtain accurate patient and insurance information, collecting copays and deductible amounts
  • copy/scan patient access related hardcopy materials into the correct location in the electronic medical record
  • prepare charts for patient appointments making sure all necessary information is complete
  • conduct all functions associated with patient check-out including collecting patient responsibility payments and scheduling follow-up appointments
  • perform duties involving record filing, retrieval, and assisting with the filing of registration documentation in electronic medical records
  • confirm next day appointments and alert patients as to what documentation is needed including details associated with time-of-service payment
  • follow up with patients regarding the No Show Guidelines and send out appropriate communications
  • manage the flow of interdepartmental, outgoing, and incoming mail
  • support office supply ordering and inventory procedures as needed
  • notify appropriate clinical staff of each patient's arrival and assure that patients are informed of any appointment delays
  • perform cash drawer reconciliation

Job Location

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