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Clinic Concierge

Hesperia, CA, USA|Travel, Onsite

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $18.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

18 days PTO
401K with company match
Company sponsored ongoing training and certification opportunities
Medical insurance
Dental Insurance
Vision Insurance
Short term disability insurance
long term disability insurance
accident insurance
Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
Discounted tuition and scholarships through Capella University

Job Description

Aegis / Pinnacle Treatment Centers is a prominent and expanding leader in the field of addiction treatment services across the United States. The organization provides compassionate and effective care to over 35,000 patients daily, demonstrating a deep commitment to transforming lives through recovery. Dedicated to removing all barriers to recovery, Aegis / Pinnacle Treatment Centers focuses on delivering treatment programs that heal not only individuals but also families and communities, making them whole again. With an emphasis on comprehensive treatment, the center’s mission resonates with employees who believe in creating a better world where recovery and wholeness are attainable for... Show More

Job Requirements

  • High school diploma or equivalent (GED required)
  • Must possess a current valid driver's license in good standing
  • Localized travel up to 20% may be required

Job Qualifications

  • High school diploma or equivalent
  • Associate degree preferred
  • Two years of experience working security services in healthcare setting preferred
  • Experience in de-escalation techniques
  • Valid driver's license in good standing

Job Duties

  • Ensure the maintenance of a safe treatment and working environment
  • Inspect the clinic's interior to ensure that it is presentable, safe, and secure
  • Inspect the clinic's surroundings and parking lot to ensure that it is secure and that no current threat or nuisance exists, as well as ensure that all teammates and patient vehicles are parked in designated spaces
  • Conduct walkthroughs inside and outside of the clinic hourly
  • Monitor and report any illicit activities in and around the clinics
  • Ensure efficient patient pedestrian and vehicular traffic in and around the clinic
  • Assist Clinic Leadership in the oversight of the facility
  • Report all life-threatening situations concerning teammates, patients, and the immediate community
  • Arrive on time for scheduled meetings and training sessions
  • Monitor patient flow and crowd control and general safety of all
  • Ensure knowledge of all applicable laws
  • Assist in clinic drills and inspections (e.g., panic button, evacuation, Cal OSHA (Occupational Safety and Health Administration), fire)
  • Engage in crisis management, when necessary
  • Report to the Clinic Manager before departing at the end of the shift
  • Monitor work being done in and around the clinic by third party contractors (e.g., construction, landscaping, janitorial)
  • Assist front office as needed to include answering of phones, checking patients in, filing, etc.
  • Attend team meetings and complete all training courses timely as required
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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