Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $23.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Training and development opportunities
Employee assistance program
Career advancement opportunities
Job Description
Fresenius Kidney Care is part of Fresenius Medical Care North America, a leading provider of kidney care services. The company operates a network of outpatient and hospital-based dialysis facilities, offering specialized care to patients dealing with kidney disease. Fresenius Kidney Care is committed to delivering personalized and comprehensive treatment, emphasizing patient well-being and quality care. As a healthcare provider, they focus on innovation, patient safety, and continuous improvement in clinical and administrative processes.
The role of Secretary/Receptionist at Fresenius Kidney Care is vital in supporting the clinical environment by executing a variety of clerical and secretarial duties. This posit... Show More
The role of Secretary/Receptionist at Fresenius Kidney Care is vital in supporting the clinical environment by executing a variety of clerical and secretarial duties. This posit... Show More
Job Requirements
- High school diploma or GED
- minimum 6 months relevant experience
- ability to operate Microsoft Office software
- strong verbal and written communication skills
- excellent organizational skills
- ability to multitask and prioritize work
- professional attitude and appearance
- willingness to work in a clinical healthcare environment
- ability to maintain patient confidentiality
- availability to travel between facilities if needed
Job Qualifications
- High School Diploma or GED
- minimum 6 months relevant experience without a degree
- 1-2 years related experience preferred
- experience with Microsoft Word, Excel, and PowerPoint preferred
- good verbal communication skills
- pleasant telephone manner
- solid written and verbal communication skills
- proficiency in Microsoft Office applications
- strong organizational skills
- ability to multitask and prioritize
- customer service attitude
- professional appearance and demeanor
Job Duties
- Answering telephone and routing calls to the appropriate person
- professionally greet all patients and guests
- maintain a professional environment at all times by monitoring reception and waiting areas
- distributing incoming mail
- obtain necessary signatures to ensure efficient processing of admissions data according to policies
- ensure patient confidentiality at all times
- maintain accurate records related to hospitalization and patient travel
- prepare medical records for facsimile or mail related to travel, transplant, disability and others
- organize travel for patients by coordinating medical records
- coordinate transient patient paperwork
- coordinate transfer placements along with Clinical Manager
- confirm completion and submission of admissions paperwork to designated departments
- assist with medical appointment referrals and scheduling
- assist with transportation coordination and referrals
- ensure data entry completion for Crown Web system related to ESRD forms
- scan insurance cards monthly
- set up and maintain filing systems and databases
- complete required forms and reports for internal and external entities
- prepare purchase orders using software applications
- assist with accounts receivable and payable functions
- maintain office supply inventory
- assist in auditing records for compliance with medical record standards
- assist in collecting Patient Demographic Information and Continuous Quality Improvement Data
- assemble, file, and maintain patient medical records
- print patient schedules and pull patient charts daily
- arrange for package pickup and delivery
- assist with month-end reporting
- participate in team huddles and staff meetings
- attend education and training sessions and apply learnings
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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