Job Overview
Employment Type
Temporary
Hourly
Internship
Consulting
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $22.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
Flexible Schedule
Job Description
Fresenius Kidney Care is a pivotal part of Fresenius Medical Care North America, one of the world's leading providers of products and services for individuals with chronic kidney failure. As a healthcare company specializing in dialysis care, Fresenius Kidney Care operates numerous outpatient dialysis clinics as well as hospital-based facilities, dedicated to delivering exceptional clinical treatment and support for patients battling kidney disease. Renowned for its commitment to quality care, innovation, and patient-centered services, Fresenius Kidney Care is recognized for fostering a compassionate environment in which both patients and their families feel supported throughout their treatment journey. This organization values... Show More
Job Requirements
- High school diploma or GED
- Minimum 6 months relevant experience without a degree
- 1-2 years related experience preferred
- Experience working with Microsoft Word, Excel and PowerPoint preferred
- Good verbal communication skills
- Pleasant telephone manner
Job Qualifications
- High school diploma or GED
- Minimum 6 months relevant experience without a degree
- 1-2 years related experience preferred
- Working knowledge of computers including Microsoft Word, Excel, and PowerPoint preferred
- Good verbal communication skills
- Pleasant telephone manner
- Knowledge of office procedures
- Proficiency in Microsoft Office applications
- Ability to adapt to supporting software applications
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Strong organizational skills
- Multitasking and time-management skills
- Customer service attitude
- Professional attitude and appearance
Job Duties
- Answering telephone and routing calls to the appropriate person
- Professionally greet all patients and guests
- Maintain a professional environment at all times including monitoring the reception and waiting areas
- Distribute incoming mail
- Obtain necessary signatures to ensure efficient processing of admissions data in line with company policies
- Ensure patient confidentiality is maintained
- Maintain accurate records related to hospitalization, patient travel, and assist in coordination of patient scheduling and ancillary testing
- Prepare medical records for facsimile or mail related to travel, transplant, disability and others
- Organize travel arrangements for patients by providing requested medical records
- Coordinate transient patient paperwork and transfer placements with Clinical Manager
- Confirm admissions paperwork completion and ensure it is sent to billing and other designated departments by collecting, faxing and scanning
- Assist with medical appointment referrals and scheduling
- Assist with transportation coordination and referrals
- Ensure data entry completion for Crown Web related to ESRD 2728, ESRD 2746, and PART
- Perform monthly insurance card scanning
- Set up and maintain filing systems and basic databases
- Complete forms and reports as required by various company offices and outside agencies
- Prepare purchase orders using appropriate software
- Assist with accounts receivable and payable functions as needed
- Maintain inventory of office supplies
- Assist in auditing records for compliance with medical records standards
- Collect patient demographic information and continuous quality improvement data
- Assemble, file and maintain patient medical records
- Print patient schedules and pull patient charts daily
- Arrange for package pickup and delivery
- Assist with month-end reporting
- Participate in collaboration sessions such as center/team huddles and staff meetings
- Attend education and training sessions and apply key learnings
Job Location
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