Client Services Representative II, KSNA | Sun-Thu 5:00am-1:30pm

Corona, CA, USA|Onsite

Job Overview

Employment Type

Hourly

Compensation

Type:

Hourly

Rate:

Exact $26.00

Work Schedule

Day Shifts

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

employee wellness program

competitive compensation

Work-life balance

Job Description

Clay Lacy Aviation is a premier aviation services company known for its dedication to providing superior customer service and exceptional experiences to its clients. As an established leader in the private aviation industry, Clay Lacy Aviation combines decades of expertise with state-of-the-art technology and a customer-centric approach. The company serves an exclusive clientele, including private jet owners, operators, and charter customers, emphasizing luxury, safety, and reliability. Headquartered in Santa Ana, California, Clay Lacy Aviation has built a reputation for excellence by fostering a culture that supports professional growth, teamwork, and consistent innovation within the aviation sector.

The position of Cl... Show More

Job Requirements

Valid C Class driver's license with clean driving record
Flexible schedule with ability to work all shifts, weekends, and holidays
Excellent communication skills in reading, writing, and spoken English
Ability to work independently
Must pass pre-employment drug testing and background check
Experience in customer service or related field

Job Qualifications

High school diploma or equivalent
College degree in Hospitality or equivalent preferred
Three to five years of aviation client relations experience preferred
Experience in luxury hotel or luxury hospitality industry considered
Excellent communication skills
Proficient in Microsoft Suite
Strong organizational skills
Highly detail-oriented
Ability to work independently

Job Duties

Serve as concierge to passengers and pilots to ensure smooth reservation, arrival, and departure experience
Establish long-term trusted relationships by delivering highest level of personalized service
Regularly interact with customers and tenants to promote the FBO and ensure customer satisfaction
Contribute to training and development of CSR I and other FBO employees
Resolve customer complaints and escalate to supervisor as needed
Produce daily reports as needed by management
Perform nightly duties as required by closing checklist

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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