CLAY LACY AVIATION INC logo

CLAY LACY AVIATION INC

Client Services Representative I - KSNA

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $26.00
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee wellness program
competitive salary
comprehensive benefits

Job Description

Clay Lacy Aviation is a premier private aviation company known for its dedication to delivering exceptional service and luxury in the aviation industry. With a heritage steeped in excellence and a commitment to innovation, Clay Lacy Aviation offers a comprehensive range of services including aircraft management, charter, maintenance, and fixed-base operations. As a leader in private aviation, the company prides itself on its customized solutions tailored to meet the needs of discerning clientele, ensuring every flight experience is seamless, safe, and luxurious. The company operates in various locations, with this particular role based at the Santa Ana Airport (KSNA) in... Show More

Job Requirements

  • must pass pre-employment drug testing and background check
  • high school diploma or equivalent
  • one plus years of experience in aviation client relations or luxury hospitality
  • valid C Class Driver's license with a clean driving record
  • flexible schedule with availability for afternoon and evening shifts including weekends and holidays
  • excellent English reading, writing, and speaking skills
  • strong organizational skills
  • highly detail-oriented
  • good problem-solving abilities
  • ability to work independently
  • thrive in a fast-paced environment

Job Qualifications

  • high school diploma or equivalent
  • associate degree preferred
  • one plus years of aviation client relations experience preferred
  • luxury hotel or other luxury hospitality industry background will be considered
  • excellent communication skills
  • proficient in Microsoft Suite
  • valid C Class Driver's license with a clean driving record
  • flexible schedule and ability to work afternoon and evening shifts, weekends, and holidays
  • excellent personal presentation and interpersonal skills

Job Duties

  • Greets passengers, pilots, and flight attendants
  • coordinates every detail of their arrival and departure including catering, ground transportation, hotel, restaurant, and golf reservations
  • arrange fuel orders and other ground services for the aircraft
  • answer customer emails and phone calls in a timely manner
  • perform Operator duties as required
  • ensure clients have a smooth reservation, arrival, and departure experience
  • knowledge of Clay Lacy Aviation operations and attention to detail
  • performs other front of house functions
  • maintains lobby clean and replenished
  • other responsibilities as requested or assigned
  • other duties and tasks assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.