Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.75 - $18.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee assistance program
Job Description
FlightSafety International is the world’s premier professional aviation training company and a leading supplier of flight simulators, visual systems, and displays to commercial, government, and military organizations. Established to provide the highest quality training, FlightSafety caters to pilots, technicians, and other aviation professionals across 167 countries and independent territories. Their commitment to excellence is demonstrated by operating the world’s largest fleet of advanced full-flight simulators and offering award-winning maintenance training at numerous Learning Centers and training locations throughout the United States, Canada, France, and the United Kingdom. This global presence positions FlightSafety International as a cornerstone in the aviation industry,... Show More
Job Requirements
- associate degree (aa) from a two-year college or technical school preferred
- one to two years related experience in customer service, hospitality or administration
- excellent customer service skills
- strong verbal and written communication skills
- ability to work with a multi-line phone system and standard office equipment
- ability to multitask, prioritize and manage time effectively
- ability to interact professionally with colleagues
- punctuality and accountability
- fluency in english through verbal and written communications
- proficiency in ms office suite
- basic computer skills including typing 45 wpm
Job Qualifications
- Associate degree (AA) from a two-year college or technical school preferred
- one to two years related experience in customer service, hospitality or administration
- excellent customer service skills
- strong verbal and written communication skills
- ability to work with a multi-line phone system and office equipment
- proficiency in MS Office Suite
- basic computer skills including typing 45 WPM
- ability to multitask and prioritize
- fluency in English
- approachable and professional demeanor
Job Duties
- Greet and welcome clients and guests at the front desk
- conduct center tours as required
- maintain visitor log and run Export Compliance as required
- manage client hotel and car accommodations and luggage tags
- provide client schedules by email, print, or through the FlightSafety app
- prepare and distribute Client Welcome Packets
- assist clients with app login issues
- create Client Roster Report and other enterprise reports
- assist with check-in and client electronic training folder
- process shipping and mailing of completion documents
- assist with center supply inventory and front desk upkeep
- facilitate gift shop sales and customer lunches
- process accounts payable invoices and monthly sales tax report
- perform notary public duties as needed
- manage TSA application, processing, and tracking
- handle M-1 Visa and Visa Invitation Letters process
- manage Client Consent Process as per Personal Data Protection System requirements
- train entry-level Customer Support teammates as necessary
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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