Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Career development opportunities
Employee Discounts
Job Description
FlightSafety International is the world’s premier professional aviation training company, renowned globally for its commitment to safety, quality, and innovation in aviation training solutions. Founded with a mission to deliver the highest standards of flight and maintenance training, FlightSafety International supports pilots, technicians, and aviation professionals from 167 countries and independent territories. This distinguished company supplies advanced flight simulators, visual systems, and displays to commercial, government, and military organizations worldwide. It operates the largest fleet of full-flight simulators, delivering superior training through state-of-the-art Learning Centers located across the United States, Canada, France, and the United Kingdom.
As a c... Show More
As a c... Show More
Job Requirements
- Associate degree from a two-year college or technical school preferred
- one to two years related experience in customer service, hospitality, or administration
- excellent customer service skills
- customer/client oriented with ability to adapt/respond to different personalities
- ability to work a multi-line phone system and use standard office equipment
- ability to work in a dynamic and fast-paced environment
- strong verbal and written communication skills
- fluency in English both verbal and written
- general knowledge of MS Office Suite
- basic computer skills including typing at 45 WPM
Job Qualifications
- Associate degree from a two-year college or technical school preferred
- one to two years related experience in customer service, hospitality, or administration
- excellent customer service skills
- customer/client oriented with ability to adapt/respond to different personalities
- ability to work a multi-line phone system and use standard office equipment
- ability to work in a dynamic and fast-paced environment
- strong verbal and written communication skills
- fluency in English both verbal and written
- general knowledge of MS Office Suite
- basic computer skills including typing at 45 WPM
Job Duties
- Greet and welcome clients and guests at the front desk
- conduct center tours as required
- maintain visitor log and run export compliance as required
- manage client hotel and car accommodations and luggage tags
- provide client schedules by email, print, or through the FSI app
- prepare client welcome packets
- assist clients with app login issues (eFlightBag and FlightSafety App)
- create client roster reports and other enterprise reports as needed
- assist with check-in and client electronic training folder
- handle shipping/mailing of completion documents
- assist with center supply inventory, front desk upkeep, gift shop sales as needed
- assist with accounts payable invoices and processing monthly sales tax report as needed
- support customer lunches and customer-specific center requirements
- perform notary public duties as needed
- process TSA applications, M-1 Visa, and visa invitation letters
- manage client training completion documents and the ROT dashboard
- track client consent process per Personal Data Protection System requirements
- train entry-level customer support teammates if needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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