Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Flexible Schedule
Job Description
FlightSafety International is the world’s premier professional aviation training company, renowned globally for its commitment to excellence in pilot and aviation technician training. Established as a leader in the aviation industry, FlightSafety supplies state-of-the-art flight simulators, visual systems, and display technologies to commercial airlines, government bodies, and military organizations across 167 countries and independent territories. Operated through an extensive network of Learning Centers and training locations throughout the United States, Canada, France, and the United Kingdom, FlightSafety boasts the world’s largest fleet of advanced full-flight simulators, providing award-winning maintenance training that enhances the skills and safety knowledge of aviation professionals... Show More
Job Requirements
- Associate degree from a two-year college or technical school preferred
- one to two years related experience in customer service, hospitality, or administration
- excellent customer service skills
- ability to adapt and respond to different personalities
- proficiency with multi-line phone systems and office equipment
- ability to work in dynamic and fast-paced environments
- approachable demeanor
- strong multitasking, prioritization, and time management skills
- professional interaction with colleagues
- punctuality and accountability
- fluency in English with strong verbal and written communication skills
- working knowledge of MS Office Suite
- basic computer skills with typing speed of 45 WPM
Job Qualifications
- Associate degree from a two-year college or technical school preferred
- one to two years related experience in customer service, hospitality, or administration
- excellent customer service skills
- ability to adapt and respond to different personalities
- proficiency with multi-line phone systems and office equipment
- ability to work in dynamic and fast-paced environments
- approachable demeanor
- strong multitasking, prioritization, and time management skills
- professional interaction with colleagues
- punctuality and accountability
- fluency in English with strong verbal and written communication skills
- working knowledge of MS Office Suite
- basic computer skills with typing speed of 45 WPM
Job Duties
- Greet and welcome clients and guests at the front desk
- conduct center tours as required
- maintain visitor log and run export compliance
- manage client hotel and car accommodations including luggage tags
- provide client schedules via email, print, or the FSI app
- prepare and distribute client welcome packets
- assist clients with app login issues including FlightBag and FlightSafety App
- create client roster reports and other enterprise reports as needed
- assist with client check-in and manage electronic training folders
- handle shipping and mailing of completion documents
- assist with center supply inventory, front desk upkeep, and gift shop sales
- support accounts payable invoices and monthly sales tax reporting
- organize customer lunches and address customer-specific center requirements
- perform notary public duties as needed
- manage TSA application processing and tracking
- handle M-1 Visa and Visa invitation letters process
- process client training completion documents and manage ROT dashboard
- obtain and track client consent per Personal Data Protection System requirements
- train entry-level customer support teammates as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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