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Client Services Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
work/life resources
retirement savings plans like 401(k)
Paid Time Off
Parental leave
Disability Coverage

Job Description

Aramark is a global leader in food services, facilities management, and uniforms, committed to delivering experiences that enrich and nourish the lives of millions of people every day. With a strong presence across multiple sectors including education, healthcare, sports, and business, Aramark focuses on providing integrated services that combine innovative solutions, exceptional customer service, and efficiency. The company is known for its ability to tailor offerings to meet the unique needs of each client, ensuring satisfaction and continuous improvement in service delivery.

The Client Services Manager role at Aramark is a pivotal leadership position responsible for overseeing the operations a... Show More

Job Requirements

  • Bachelor’s degree
  • prior experience in food service management
  • strong leadership and team development skills
  • excellent communication and client relationship abilities
  • knowledge of financial management, budget control, and P&L statement preparation
  • ability to meet safety, sanitation, and compliance standards
  • ability to recruit, train, and retain staff
  • proficiency in operational forecasting and cost control
  • preferred bilingual skills in Spanish
  • experience in managing multiple service areas

Job Qualifications

  • Bachelor’s degree
  • prior K-12/student nutrition experience preferred
  • strong client and customer service focus
  • entrepreneurship and business growth skills
  • proven experience leading through other managers
  • bilingual (Spanish) preferred
  • experience in financial controls and budget management
  • knowledge of product sales strategies
  • experience in service industry, contract services, or hospitality environment

Job Duties

  • Lead, mentor, and develop teams to maximize their contributions
  • ensure services align with company executional framework
  • coach employees to create shared understanding of goals and execution methods
  • reward and recognize employees for performance
  • ensure safety and sanitation standards are adhered to in all operations
  • identify and respond to client needs, ensuring effective communication of operational progress
  • adopt company processes and systems for financial management
  • build revenue and manage budgets, including controlling food, beverage, and labor costs
  • maintain and complete P&L statements
  • achieve food and labor targets while ensuring quality and cost control
  • implement and maintain labor and food initiatives
  • create value through efficient operations, cost controls, and profit management
  • ensure compliance with operational excellence fundamentals
  • oversee operations related to production, distribution, and food service
  • maintain safe and healthy environment
  • ensure compliance with policies, rules, and regulations
  • establish systems for food ordering, receiving, storing, preparing, serving, and menu planning
  • develop operational forecasts and explain variances
  • coordinate and supervise personnel in production, merchandising, quality, cost control, labor management, and training
  • recruit, hire, develop, and retain front-line team members
  • conduct periodic inventory and maintain records
  • interact with client management and maintain effective relationships
  • participate in sales processes and contract negotiations

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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