Client Services Associate – Hospitality/Events
Job Overview
Employment Type
Temporary
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional Development
Job Description
The Boston Red Sox are a professional baseball team based in Boston, Massachusetts, known for their historic legacy and iconic Fenway Park stadium. The Red Sox have a significant presence in Major League Baseball and are renowned for their passionate fan base and commitment to excellence both on and off the field. The Client Services department at the Boston Red Sox is dedicated to managing and enhancing the experience of Fenway Park's premium season ticket members. These premium clubs cater to a high-end clientele, offering exclusive access and experiences that elevate a game day beyond just watching baseball. The team... Show More
Job Requirements
- ability to commit to the December 2025 - December 2026 timeline
- bachelor's degree in hospitality, business or marketing related fields preferred
- innovative, process-oriented and well-organized
- passionate and committed to providing a high standard of customer service
- experience with salesforce or a CRM based platform preferred
- experience with qualtrics and provenue or ticket-based program is a plus
- ability to commit to a minimum of 35 hours a week throughout the year-long position including nights, weekends and holidays
Job Qualifications
- ability to commit to the December 2025 - December 2026 timeline
- bachelor’s degree in hospitality, business or marketing related fields preferred
- innovative, process-oriented and well-organized
- passionate and committed to providing a high standard of customer service
- experience with Salesforce or a CRM based platform preferred
- experience with Qualtrics and ProVenue or ticket-based program is a plus
- ability to commit to a minimum of 35 hours a week throughout the year-long position including nights, weekends and holidays
Job Duties
- assist with the planning and execution of various premium membership special events such as batting practice, cocktail parties, pre-game experiences
- coordinate ticket distribution and check-in for events
- assist Red Sox Legends and handle all photography needs during special events
- develop unique hospitality experiences aligned with Client Services' goals
- prepare all club spaces for games and special events following guided checklists
- contribute to daily client amenity fulfillment and tracking
- assist with activations associated with Family Day, World Series Trophy Visits, mascot visits, organize homestand client entertainment budgets
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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