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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $22.64 - $25.00
Work Schedule
Standard Hours
Benefits
Health savings account
Dental Insurance
Health Insurance
Pet insurance
Employee assistance program
Disability insurance
401(k) matching
Paid Time Off
Vision Insurance
Life insurance
Job Description
SPS is a renowned global outsourcing company specializing in Intelligent Automation, including Artificial Intelligence and Robotic Process Automation, with operations spanning over 22 countries. In the North American region, SPS provides a comprehensive range of office services such as Mailroom Management—both physical and digital—Reception, Lobby Concierge, and Conference Room Management. The company caters to a diverse clientele, including major players in banking, insurance, legal, higher education, advertising, and other professional services sectors, as well as many Fortune 500 companies. SPS is well-known for its commitment to delivering a high-caliber outsourcing experience and fostering exciting and challenging career opportunities for employees... Show More
Job Requirements
- High school diploma or equivalent
- 1+ years prior work experience preferred
- ability to work assigned work hours determined by manager
- excellent organizational and time management skills
- analytical abilities and aptitude in problem-solving
- superb written and verbal communication skills
- current knowledge or ability to learn computer-based systems required for functions of position
- required to maintain an overall professional appearance and attitude
- adhere to all policies and procedures required
Job Qualifications
- High school diploma or equivalent
- 1+ years prior work experience preferred
- excellent organizational and time management skills
- analytical abilities and aptitude in problem-solving
- superb written and verbal communication skills
- current knowledge or ability to learn computer-based systems required for functions of position
- required to maintain an overall professional appearance and attitude
- adhere to all policies and procedures required
Job Duties
- Provides 5-star customer service to all employees in all forms of communication
- scanning and mail sorting
- receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package
- manages outgoing mail/package transactions
- performs duties associated with shipping and receiving of materials
- notifies employees upon receipt of inbound deliveries
- distributes mail/packages to company personnel
- acts as point of contact for company personnel on mail/package inquiries
- performs daily key ops of convenience multi-function devices ensuring functionality and replenishing toner/paper
- submits work orders for certain requests
- services and replenishes the barista, pantry, conference, kitchen, or meetings areas
- performs meeting room and conference room set ups
- may perform building occupant moves within assigned facilities
- performs light maintenance and cleaning duties as assigned
- maintains the Business Service Center area in a neat and orderly fashion
- monitors level of office supplies on the floor and replenishes and orders accordingly
- assists with copy/print orders and monitoring the copy/print equipment for satisfactory functionality
- proactively seeks out additional work during downtime
- builds professional relationships with customers and other teams
- maintains professionalism and composure when interacting with all employees
- trains back-up and provides guidance on policies and procedures
- determines what additional support is needed when handling sensitive inquiries
- provides exceptional customer service to clients
- provides reception or concierge front of office coverage as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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