Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $25.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
HCFSA
DCFSA
HSA
commuter transit and parking
supplemental life insurance
accident insurance
Critical Illness
hospital indemnity
legal program
Identify Theft Protection
pet discounts
Pet insurance
group home and auto insurance
EAP
short term disability
Life insurance
education discounts
401k w/ matching
entertainment discounts
Paid Time Off
Job Description
SPS is a globally recognized outsourcing solutions provider specializing in Intelligent Automation, including Artificial Intelligence and Robotic Process Automation. With a presence in more than 22 countries, SPS delivers innovative services that streamline operations for companies across diverse industries such as banking, insurance, legal, higher education, advertising, and other professional services. Many of its clients include prestigious Fortune 500 companies, reflecting the high caliber of service SPS provides. The company is committed to fostering a diverse and inclusive work environment, promoting equity, and offering equal employment opportunities to all individuals regardless of race, gender, age, or any other protected status.... Show More
Job Requirements
- High school diploma or equivalent required
- 1+ years prior work experience preferred
- ability to work assigned work hours determined by manager
- excellent organizational and time management skills required
- analytical abilities and aptitude in problem-solving required
- superb written and verbal communication skills required
- current knowledge or ability to learn computer-based systems required for functions of position
- required to maintain an overall professional appearance and attitude
- adhere to all policies and procedures required
Job Qualifications
- High school diploma or equivalent
- 1+ years prior work experience preferred
- ability to work assigned work hours determined by manager
- excellent organizational and time management skills
- analytical abilities and aptitude in problem-solving
- superb written and verbal communication skills
- current knowledge or ability to learn computer-based systems required for functions of position
- required to maintain an overall professional appearance and attitude
- adhere to all policies and procedures required
Job Duties
- Provides 5-star customer service to all employees in all forms of communication
- receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package
- manages outgoing mail/package transactions
- performs duties associated with shipping and receiving of materials
- notifies employees upon receipt of inbound deliveries
- distributes mail/packages to company personnel
- acts as point of contact for company personnel on mail/package inquiries
- performs daily key ops of convenience multi-function devices ensuring functionality and replenishing toner/paper
- submits work orders for certain requests
- services and replenishes the barista, pantry, conference, kitchen, or meetings areas
- performs meeting room and conference room setups
- may perform building occupant moves within assigned facilities
- will perform light maintenance and cleaning duties as assigned
- maintains the Business Service Center area in a neat and orderly fashion
- monitors level of office supplies on the floor, replenishing and ordering accordingly
- assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality
- proactively seeks out additional work during downtime
- builds professional relationships with customers and other teams
- maintains professionalism and composure when interacting with all employees
- trains back-up and provides guidance on policies and procedures
- determines what additional support is needed when handling sensitive inquiries
- provides exceptional customer service to client
- provides reception or concierge front of office coverage as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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