Client Services Assistant (Back-Up Reception/Floater) Bilingual: English/Spanish

Vacaville, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $47,268.00 - $52,104.00

Work Schedule

Standard Hours

Benefits

CalPERS retirement plan

Calpers medical insurance plans

Dental Insurance

Vision Insurance

flexible spending accounts

Employer Paid Life Insurance

vacation accrual

Sick Accrual

Employee Referral Reward program

Paid agency holidays

CalPERS 457 supplemental retirement plan

Bilingual language differential

Job Description

North Bay Regional Center (NBRC) is a nonprofit Regional Center operating in California with a mission focused on advocating for and supporting individuals with developmental disabilities. Serving the Napa, Sonoma, and Solano counties, NBRC prides itself on its community-driven approach and dedication to empowering over 12,000 children and adults diagnosed with intellectual and developmental disabilities and their families. The organization champions inclusivity, ensuring that all clients have access to similar opportunities as other citizens, enabling them to live as independently as possible. NBRC works in tandem with a variety of community-based organizations and agencies to provide culturally competent and accessible... Show More

Job Requirements

graduation from high school or equivalent
three years of administrative or clerical experience or graduation from business school with two years of administrative experience
proficiency in Microsoft 365 (Word, Outlook, Excel)
ability to type 50 words per minute
bilingual English/Spanish skills required
ability to provide personal automobile transportation or access to reliable transportation
ability to communicate effectively with diverse populations

Job Qualifications

graduation from high school or equivalent
three years of administrative or clerical experience
proficiency in Microsoft 365 including Word, Outlook, and Excel
ability to type 50 words per minute
bilingual English/Spanish skills required
experience in customer service or community-based support preferred
strong organizational and multitasking abilities

Job Duties

provide reception coverage during breaks and meal periods
serve as main contact for Spanish-speaking phone calls and in-person client reception
provide full office support to Case Management
manage phone calls and greet visitors when main receptionist is unavailable
enter Client Development Evaluation Reports into database
process purchase of service documents
maintain tracking systems
schedule appointments and meetings
assist clients, families, and service providers by telephone or in-person
complete case transfer tasks and documentation
complete forms and respond to information requests
handle filing, copying, fax, and mail duties

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: