Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Standard Hours
Benefits
Generous quarterly bonuses
Medical insurance
Dental Insurance
401(k) savings plan with employer match
Paid parental leave
Generous Paid Time Off
Company-wide health and wellness initiative
On-site barista with complimentary drinks and snacks
Robust training program with room for growth and merit based advancement
Job Description
The Urban Electric Co. is a distinguished company dedicated to crafting artisanal lighting products that blend traditional hand-build techniques with modern manufacturing processes. Situated in Charleston, they operate from a sprawling 180,000 square-foot headquarters, where a talented team of engineers, designers, sales and marketing professionals, and craftsmen collaborate to produce bench-made and hand-finished lighting fixtures. The company prides itself on a culture that values diversity and individual talent, fostering an eclectic and fun workplace atmosphere. Their commitment to preserving artisanal craft while leveraging contemporary methods ensures the sustainability and growth of their unique manufacturing approach.
As a Client Service Support/Re... Show More
As a Client Service Support/Re... Show More
Job Requirements
- Bachelor’s or Associate’s degree preferred
- 1-3 years prior experience in an administrative or receptionist role
- Strong computer and internet skills including Word, Excel, Outlook
- Flexible positive kind and patient disposition
- Clear communication skills
- Problem-solving ability
- Attention to detail
- Quick learning and adaptability
- Motivated and driven
- Trustworthiness
- Multi-tasking and prioritization skills
Job Qualifications
- Bachelor’s or Associate’s degree preferred
- 1-3 years prior experience in an administrative or receptionist role
- Strong computer and internet skills including programs such as Word, Excel, Outlook
- Flexible, positive, kind, and patient disposition
- Clear communication skills, both written and verbal
- Ability to solve problems effectively
- Strong attention to detail
- Quick learner with the ability to adapt to change
- Highly motivated and driven
- Trustworthy with the ability to handle confidential information
- Excellent multi-tasking and prioritization skills
Job Duties
- Welcome company visitors in a professional and friendly manner whether in person or on the phone
- Direct inbound phone calls/voicemails appropriately
- Organize and maintain a tidy sales office and showroom to meet brand standards following daily opening and closing tasks
- Manage office supply inventory and mailroom
- Assist Client Service and Sales Teams with daily operations to enhance client experiences
- Track shipments daily to identify exceptions, notify Client Service Specialist and/or client when appropriate
- Client reach out for final payments and address to facilitate on-time shipping - collections report
- Calculate expedited shipping quotes
- Assist with preparation for facility tours and client visits
- Process order export queue daily
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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